Dispatch Manager

SUMMARY:

A specialist warehouse and distribution company has an exciting opportunity for an experienced, customer service-oriented Dispatch Manager in KwaZulu-Natal.

To supply stores with timeous deliveries (OTIF) on a daily basis

• Minimum Gr 12. or equivalent NQF4 qualification



POSITION INFO:


A specialist warehouse and distribution company has an exciting opportunity for an experienced, customer service-oriented Dispatch Manager in KwaZulu-Natal.

To supply stores with timeous deliveries (OTIF) on a daily basis

• Minimum Gr 12. or equivalent NQF4 qualification
• Computer literate (MS Office).
• Bcom Logistics/Supply chain Degree advantageous.
• 1 year or more of Dispatching experience in DC environment.
• Must be familiar with Warehouse Management Systems (WMS) and receiving processes.
• Own transport and Valid Driver’s License advantageous

OUTBOUND

• Ensure that staff complement is as per Client recommendation and schedule;
• Ensure that the daily schedule is agreed with Client Planning department;
• Plan daily deliveries and forecast on number of plans to be delivered on the day;
• Ensure OTIF is met on a daily basis;
• Mitigate risks in the department;
• Ensure “bag” control is adhered to;
• Ensure daily, weekly and monthly reports to be compiled;
• Ensure there is ongoing communication with Client Planning and Transport department;

PROCESS

• Plan and Manage carry over plans for the day;
• Manage “Bags” to transport timeously and complete control sheet;
• Liaise with Ops on the floor status at the start of the shift, during day and end of shift;
• Ensure that consolidation and wrapping process is adhered to;
• Ensure loading process is adhered to as per SOP;
• Ensure Strapping/and Outbound training is completed and signed off;
• Deal with residue when loading plan is completed;
• Liaise with transport Shunter staff on trailer availability per door;
• Manage productivity to maintain 4 deliveries, per Despatcher per shift;
• Manage staging lanes in order to minimize risk of product and financial implications.

FINANCE

• Manage XMQIR to below R700000 per day;
• Check Daily report on Scanned Left – Behind product and deal with it timeously; and include on a new plan;
• Manage damages in the department;
• Ensure that strapping and wrapping process is adhered to at all time to minimize financial risk;
• Ensure that SHEQ appointments are done as per regulations;
• Ensure that Invoicing is accurate and daily schedule is followed 100%.

PEOPLE MANAGEMENT

• Responsible for Staff Training and Development;
• Responsible for Succession Planning of the department;
• Managing of leave;
• Maintaining headcounts (as per agreed to schedule with Client)
• Manage PPE compliance.
• Responsible for adherence of SHEQ in the department.
• Conduct performance reviews, create and monitor development and improvement plans and compensation reviews in coordination with Distribution Centre Management.




 

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