District Branch Manager (East London)

SUMMARY:
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POSITION INFO:

ENVIRONMENT:

A dynamic Financial Services company seeks to urgently fill the role of a self-driven District Branch Manager for its East London Division. You will appoint and manage a team of selected Sales Managers, plan and execute marketing strategies and tactics while rendering services timeously, having due regard to the nature of such services, ensuring no breaches or failures to comply with any law, including FAIS, the Long-Term Insurance Act and any applicable data privacy legislation. You will need Grade 12 or similar, at least 4 years proven work experience Funeral Insurance, be proficient with Excel, Word and Outlook and have a minimum typing speed of 25 words per minute.

DUTIES:

• Appoint and manage a team of selected Sales Managers with experience as per the requirements of the company.
• Plan and execute marketing strategies and tactics.
• Achieve the minimum performance criteria agreed upon in terms of the recruitment of Sales Managers, Agents, policy sales and retention ratios.
• Manage poor performance and implement processes to achieve targets set per district.
• Render services timeously, having due regard to the nature of such services, ensuring no breaches or failures to comply with any law, including FAIS, the Long-Term Insurance Act and any applicable data privacy legislation.
• Meet regularly with the Executive Sales and National Manager: Sales for purposes of discussing, monitoring, and measuring the performance of the Sales Network under your management.
• Assist Sales Managers to open private facilities. and manage the relationship with the designated person at the private facility.
• Manage daily business operations to ensure that all administration issues are met daily.
• Ensure that all Salespeople under the District Branch Manager receive the necessary training, possess the relevant knowledge, competency, and proficiency to advise clients appropriately.
• Debt Control and Management of negative movements on commission statements.
• Compile weekly reports.

REQUIREMENTS:

• Grade 12 or similar qualification is essential.
• Minimum of 4 years’ proven work experience Funeral Insurance.
• Excellent written and verbal communication skills in English is essential.
• Admin office work and Customer Service experience.
• Computer proficiency to work effectively with certain assessment tools or software.
• Experience with MS Office, especially Excel, Word and Outlook are required.
• Must have a minimum typing speed of 25 words per minute.

Advantageous -

• RE5 (Desirable).
• Additional Language(s).
• Additional experience in the Financial Services Industry.

ATTRIBUTES:

• Ensure that clients/staff are addressed in a professional, helpful, and friendly manner.
• Good time management and attention to detail.
• Be self-motivated, work independently and as part of a team.
• Adhere to deadlines and be able to work under pressure.
• Ability to use own initiative and be proactive.
• Well-developed organisational skills.