Divisional Manager: EC

SUMMARY:
Location:  Port Elizabeth, Eastern Cape
Reporting to: General Manager 
Permanent:  Full-time, 100% on-site
Commencement Date:  September/October 2026

About the Role

To manage and implement Company and Divisional strategic objectives within a portfolio of members. To build better businesses and grow market share by leading the Customer Relations team in creating and sustaining value-adding partnerships with each stakeholder. To act as custodian of Service Excellence within the Company.

Qualifications and Experience

• Proven senior operations/customer relationship management experience within FMCG retail, ideally gained in a Divisional or Regional Manager role with responsibility for a portfolio of members or stores.
• A track record in sales optimisation and achievement of divisional sales targets, including deal/incentive processes, ranges, categories and merchandising activity.
• Experience identifying and managing new business opportunities and unlisted-supplier relationships.
• Exposure to private label/brand strategy implementation.
• Strong administrative and reporting discipline, including trade and feedback reporting, record-keeping, and engagement at management/exco level.
• A clear criminal record and valid, unedorsed driver's licence.

• Leading by example and driving leadership stability within the team.
• Encouraging collaboration and employee engagement.
• Supporting team growth and development.
• Building and maintaining healthy relationships with members, suppliers and internal stakeholders, fostering trust and reliability.
• Openness to change and continuous improvement of processes and systems.

• Monday to Friday, 08h30–16h30 - preparedness to travel within the EC
• Competitive, negotiable CTC including medical aid and pension
• Annual performance bonus
• A supportive, family-like team culture where you're truly valued

POSITION INFO:
Divisional Manager: Eastern Cape, South Africa, Port Elizabeth