Dynatrace System Administrator Specialist

SUMMARY:
We are partnering with a leading organisation in the banking and financial services sector that has an immediate requirement for two (2) Dynatrace System Administrator Support Specialists. These roles form part of a critical P1 Optimise and Sustain programme, focused on supporting and enhancing the organisation’s enterprise monitoring environment.

The successful candidate will be responsible for the ongoing administration, optimisation, and enhancement of the Dynatrace monitoring platform, enabling end-to-end transaction monitoring of mission-critical financial systems. The role is pivotal in ensuring high availability, performance stability, and operational resilience within complex, business-critical environments.

POSITION INFO:

Minimum Requirements & Experience

• Bachelor's Degree in Computer Science or equivalent work experience
• Minimum 5+ years’ hands-on experience administering the Dynatrace monitoring platform
• Proven experience with Dynatrace upgrades (in-place and out-of-place)
• Strong expertise in:
  
  • Application Performance Monitoring (APM)
  • Dashboards and reporting
  • Synthetic and API monitoring
  • Log analytics
• Experience working in a production support environment
• Solid understanding of the Systems Development Life Cycle (SDLC)
• Knowledge of Java applications and application server management
• Experience with SQL and database monitoring
• Familiarity with ETL processes and data integration monitoring
• Exposure to log monitoring tools such as Dynatrace, ELK Stack, Splunk, or Graylog
• Basic AIX / Linux system administration and server resource monitoring
• Experience managing Dynatrace licensing and compliance
• Experience with automation scripting for monitoring and maintenance (advantageous)

Key Responsibilities

• Manage, support, and optimise the Dynatrace monitoring platform for internal and external applications
• Administer Dynatrace SaaS environments, including installations, configurations, upgrades, and maintenance
• Deploy, configure, and manage Dynatrace agents across application and infrastructure environments
• Configure alerts, thresholds, and monitors for application, OS, and infrastructure parameters
• Build, customise, and maintain dashboards and performance reports
• Migrate synthetic monitors from legacy monitoring tools to Dynatrace
• Perform application performance analysis, tuning, and root cause troubleshooting
• Monitor server resources (CPU, memory, disk) and proactively address performance bottlenecks
• Monitor and support ETL processes, identifying and resolving failures or data inconsistencies
• Perform routine server maintenance and ensure systems are patched and secure
• Identify and implement automation opportunities to improve monitoring efficiency
• Produce and maintain operational documentation, best practices, and procedures
• Provide training and structured knowledge transfer to client teams
• Collaborate with cross-functional teams including infrastructure, application, and data engineering teams

Key Deliverables

• Stable, optimised, and fully supported Dynatrace monitoring environment
• Accurate dashboards, alerts, and performance reports
• Proactive identification and resolution of performance issues
• Documented procedures, best practices, and operational guides
• Structured training and knowledge transfer to internal client teams