E-Commerce & Digital Product Specialist

SUMMARY:
Have you ever wanted to own a digital product instead of simply maintaining one?
 
My client is looking for an E-Commerce & Digital Product Specialist who wants to take full ownership of a growing digital platform, influence product strategy, shape customer experiences, and directly impact customer adoption and business growth.
 
This is an opportunity for a commercially minded digital product professional who enjoys blending technology, customer experience, analytics, product management, and innovation. You'll be responsible for driving the roadmap, overseeing releases, improving user experiences, and turning digital initiatives into measurable business results.

POSITION INFO:
If you're searching for IT jobs, information technology jobs, jobs in information technology, jobs in IT, digital product jobs, e-commerce jobs, or technology-focused product management opportunities where you can make a visible impact, this role offers genuine ownership and career growth. Job Description: The successful candidate will take full ownership of a digital platform and associated customer-facing services, driving product strategy, user experience improvements, platform enhancements, and growth initiatives. Key responsibilities include: Own and drive the product roadmap, balancing customer value, commercial objectives, and operational requirements. Design and continuously improve the customer journey across digital channels and self-service platforms. Manage the release lifecycle from feature specification and backlog prioritization through to launch. Coordinate internal stakeholders, technical teams, and external development partners to successfully deliver new functionality. Plan and execute testing activities including functional testing, user acceptance testing, and A\/B testing initiatives. Monitor and improve key performance indicators including adoption, active users, conversions, retention, customer engagement, and revenue growth. Use analytics and customer feedback to identify improvement opportunities and priorities enhancements. Collaborate with multiple business units to ensure seamless integration between digital platforms and business systems. Manage external vendors, development partners, and associated budgets. Help scale and mature the digital function as platform adoption continues to grow. Skills & Experience: Minimum 3 years' experience in digital product management, app product management, e-commerce, or a similar digital product environment. Proven experience managing a live digital platform or customer-facing product. Experience across the complete product lifecycle including roadmap ownership, UX input, delivery oversight, testing, launch, and optimization. Strong understanding of e-commerce platforms, analytics tools, Agile delivery methodologies, and UX principles. Ability to work effectively with technical teams, developers, vendors, and business stakeholders. Strong analytical skills with the ability to translate data and customer insights into product decisions. Commercially focused mindset combined with a strong customer-centric approach. Self-starter capable of building processes, driving initiatives, and taking ownership of outcomes. Qualification: Relevant Degree in Information Systems, Computer Science, Engineering, Business, Marketing, or a related field Connect with us on and Register your CV to create a profile or to view all our Jobs in Information Technology. One of the best Developer Recruitment Agencies in Cape Town. Let us assist you with your IT careers. For Further C# Developer jobs, C++ Developer jobs, Java Developer jobs, .Net Developer careers, Angular Developer and Full stack developer jobs.