EUC Specialist (SCCM)

SUMMARY:
Role Overview
Our client is seeking an experienced self-starter End User Computing (EUC) Specialist to support the design, deployment, and maintenance of desktop environments across SA and Africa Shared Services. This role is ideal for a hands-on SCCM expert with strong Group Policy and Intune experience.
 
Key Responsibilities

• Design, build, and maintain the Global Desktop image in line with global standards and business needs.
• Manage Group Policies (GPO) and AGPM for Client Company SA provide escalation support for Africa Shared Services.
• Administer and deploy SCCM components: software, patching, collections, and compliance reporting.
• Support and manage Microsoft Intune: policy creation, device compliance, and second-level support.
• Provide 3rd-level support for core desktop applications (Microsoft 365, Acrobat, Edge Chromium, etc.).
• Ensure endpoint security compliance, including antivirus updates and remediation via Intune.

• Microsoft SCCM (OSD, Task Sequences, Client Deployment, Patching)
• Group Policy Management (including AGPM)
• Microsoft Intune and Office 365
• PowerShell/Windows Scripting

• Active Directory, DNS, and ITIL concepts (Change, Incident, Problem Management)

• Experience supporting business-critical applications at 2nd/3rd level in a medium to large enterprise.
• Excellent documentation skills (technical manuals, KB articles).
• Strong interpersonal skills and ability to work across all levels of the organisation.

• Leadership in technical areas while being a collaborative team player.
• Experience in hybrid environments (on-prem + cloud).
• Familiarity with endpoint analytics and performance optimisation.

POSITION INFO:
Role Overview
Our client is seeking an experienced self-starter End User Computing (EUC) Specialist to support the design, deployment, and maintenance of desktop environments across SA and Africa Shared Services. This role is ideal for a hands-on SCCM expert with strong Group Policy and Intune experience.

Key Responsibilities

• Design, build, and maintain the Global Desktop image in line with global standards and business needs.
• Manage Group Policies (GPO) and AGPM for Client Company SA provide escalation support for Africa Shared Services.
• Administer and deploy SCCM components: software, patching, collections, and compliance reporting.
• Support and manage Microsoft Intune: policy creation, device compliance, and second-level support.
• Provide 3rd-level support for core desktop applications (Microsoft 365, Acrobat, Edge Chromium, etc.).
• Ensure endpoint security compliance, including antivirus updates and remediation via Intune.

• Microsoft SCCM (OSD, Task Sequences, Client Deployment, Patching)
• Group Policy Management (including AGPM)
• Microsoft Intune and Office 365
• PowerShell/Windows Scripting

• Active Directory, DNS, and ITIL concepts (Change, Incident, Problem Management)

• Experience supporting business-critical applications at 2nd/3rd level in a medium to large enterprise.
• Excellent documentation skills (technical manuals, KB articles).
• Strong interpersonal skills and ability to work across all levels of the organisation.

• Leadership in technical areas while being a collaborative team player.
• Experience in hybrid environments (on-prem + cloud).
• Familiarity with endpoint analytics and performance optimisation.