Electronic Hardware Technician

SUMMARY:
We are seeking an experienced Hardware Technician to provide technical support across new equipment production and repair operations. This role involves maintaining test systems, managing the Control Equipment Repair Center, troubleshooting at the component level, and driving process improvements to enhance quality and reduce turnaround times.

POSITION INFO:
The successful candidate will be responsible for supporting both production and repair functions within the Control Equipment department. This includes ensuring the upkeep and reliability of test jigs and test equipment, troubleshooting electronic systems down to the component level, and providing technical guidance to staff. You will also manage incoming and outgoing repair requests, liaise with subcontractors, and support production to ensure on-time delivery. The role requires a proactive approach to process improvement, quality assurance, and customer support, including both local and international fieldwork where necessary.

Education:

• B.Tech. in Electronics Engineering or equivalent
• 3 to 5 years of experience providing electronics technical support at PCB and component level
• Strong knowledge of both analogue and digital electronics circuit design
• Experience in electronics assembly testing procedures
• Familiarity with C programming for test platforms and data recording
• Experience with PCB design using CAD tools (Altium, PCAD, etc.) is highly desirable

• Develop and implement technical testing systems in collaboration with engineering to industrialize control equipment manufacturing, ensuring reliability and repeatability
• Execute Total Productive Maintenance (TPM) on all CE test equipment
• Oversee and manage all repair and service requests for CE products, including subcontractor coordination and in-house reworks
• Provide technical support to production for all electronics-related issues
• Troubleshoot electronics down to the component level using lab equipment and schematic/layout files
• Maintain a faults database and compile PCB quality reports for management
• Coach and mentor Repair Center staff on electronics troubleshooting
• Support production to meet On-Time In Full (OTIF) delivery requirements
• Align Repair Center processes with quality expectations and drive continuous improvement initiatives
• Streamline repair processes to reduce turnaround times while maintaining high-quality standards
• Assist in creating and maintaining a Repairs Monitoring Database to identify fault trends
• Provide direct customer interaction and updates, including site visits and field support locally and internationally
• Act as a liaison between Production and Engineering for technical escalations