End User Account Manager

Recruiter:

The HR Company

Job Ref:

Dur000278/Kerry

Date posted:

Monday, January 13, 2025

Location:

Johannesburg, South Africa

Salary:

R55 000 CTC, including medical aid and pension

SUMMARY:
Our client in the ICT & telecoms industry nationally is looking to appoint an End User Account Manager in Johannesburg. The role will be responsible for actively finding new markets, exploring new opportunities and tailoring sales solutions accordingly.

POSITION INFO:
Key Requirements and Skills:

Matric
Tertiary education in sales advantageous
Own transport
5 years of experience working in a sales driven environment.
Experience working in ICT/Telecoms industry
Networking
Effective Communication
Results Orientation
Learning Agility
Digital Fluency
Customer Centricity and business development
Up selling and cross selling

Key Responsibilities:

Presenting Solutions:

Quickly learn and understand the technical aspects of products to effectively present them to end users in a way that aligns with their business needs and strategic goals.
Build robust, data backed selling stories and value propositions to support all proposals.

Influencing Specifications:

Engage with clients to ensure the inclusion of the company’s products into their technical specifications, contributing to long-term adoption and integration.

Strategic Engagement:

Build relationships with key decision-makers, including executives, to showcase the value and benefits of the solutions offered.

Business Development:

Actively seek new opportunities, generate leads, and contribute to business growth
Demonstrate an innovative approach to adding value to customers and closing deals
Own and exceed revenue targets including accurately forecasting of sales
Organised and good with pipeline reporting and management
Develop customer development and account plans and make them a reality

Collaboration and Adaptability:

Work closely with cross-functional teams such as sales, product development, technical and marketing to align solutions with customer needs and business goals

Continuous Learning:

Stay updated on industry trends, product developments, and competitors, and use this information to quickly enhance knowledge and present relevant, innovative solutions to clients

Administration:

Prepare and maintain detailed records of customer interactions, issues, and resolutions.
Generate and analyse reports on account activity, performance.
Document key customer information, including feedback, contracts, and communication logs.
Organise and schedule regular account reviews, check-ins, and follow-up meetings.
Assist in the preparation of internal reports or presentations related to clients.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

IT End-user Support Technician
Location: Johannesburg
Salary:
IT end-user Support TechnicianAn exciting opportunity exists for an end-user Support Technician to join our Johannesburg office. We invite applications from suitably qualified and motivated candidates to fill this role. The successful candidate will form part of our Information Technology team and will report directly to the IT manager. Description:The candidate will form an integral part of ...
12 days ago

Desktop Support Engineer
Location: Centurion
Salary: market related Monthly
Based in Pretoria EastI don’t have a job spec, but I think let’s use the following as a guideline – IT support function that handles both the infrastructure (Networks, servers, etc.) and the end-user devices (desktops, laptops, printers) within an organization.This includes tasks like installing, configuring, and maintaining hardware and software.Troubleshooting technical issues....
12 days ago

Senior Financial Accountant
Location: Johannesburg
Salary: R 850 000 Annually
My client within the property space is looking for an experienced Senior Financial accountant to play a key role in financial reporting, utilities management, and project implementation within a dynamic and evolving business environment. This position is ideal for a qualified Chartered accountant who thrives on improving systems, managing multiple priorities, and contributing to strategic financia...
13 days ago

Oracle ERP Functional Specialist
Location: Pretoria
Salary:
Our client, a major player in the banking industry, is seeking an Oracle ERP Functional Specialist for a 6-month contract. You’ll drive automation, streamline processes, and support a large-scale transformation program that’s reshaping financial services.
20 days ago

Tester / QA Analyst
Location: Johannesburg
Salary:
39 days ago

Head of Sales
Location: Johannesburg
Salary:
55 days ago

Head of Sales
Location: Johannesburg
Salary:
88 days ago

IT Desktop Support Specialist
Location: Johannesburg
Salary:
Brief Description:Are you a skilled IT Desktop Support Specialist with strong troubleshooting abilities and a passion for delivering excellent technical support?My clients across various leading industries are continuously seeking dependable and customer-focused IT Support professionals to ensure smooth day-to-day IT operations.If you pride yourself on solving problems, supporting users, and keepi...
1 day ago

Service Desk Coordinator
Location: Johannesburg
Salary: 350 000 Annually
Are you an experienced IT professional with strong troubleshooting skills and a passion for service delivery? Join a dynamic team as a Service Desk Coordinator and play a key role in ensuring seamless IT support and operational excellence!
1 day ago

Service Desk Coordinator
Location: Johannesburg
Salary: Annually
Service Desk Coordinator with the the IT Service Management as a defined by the ITIL. Main functions will be to support the IT infrastructure in the RUN and / or Build team at a technician level
3 days ago