Events & Conference Manager

SUMMARY:
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POSITION INFO:

Are you the kind of professional who can choreograph conferences like symphonies and turn events into unforgettable experiences?

A prestigious 5-star hotel in Menlyn, Pretoria is seeking an accomplished Events & Conference Manager to lead its meetings, incentives, conferences and events (MICE) portfolio with precision, creativity and impeccable service standards.

This role is for a hospitality professional who understands luxury, thrives under pressure, and knows how to deliver seamless events from first enquiry to final farewell.

 Key Responsibilities

• Manage the full events lifecycle: enquiries, proposals, site inspections, contracting, planning, execution and post-event follow-up

• Coordinate conferences, corporate functions, weddings and special events to 5-star standards

• Build strong relationships with corporate clients, agents and internal hotel departments

• Prepare detailed event orders and ensure flawless operational handovers

• Drive revenue through upselling of venues, catering, accommodation and services

• Ensure all events meet brand standards, guest expectations and profitability targets

• Oversee event setups, on-the-day operations and client liaison

• Handle budgets, invoicing and post-event evaluations

• Maintain accurate records, forecasts and reports

• Resolve client queries professionally and efficiently

Requirements

• Proven experience in a 5-star hotel environment is essential

• Minimum 3–5 years’ experience in Events / Conference / Banqueting Management

• Excellent command of spoken and written English

• Strong organisational and project management skills

• Exceptional attention to detail

• Confident communicator with polished presentation skills

• Sales-driven mindset with a passion for service excellence

• Ability to multitask and perform under pressure in a fast-paced environment

• Proficient in MS Office and hotel event systems (Opera / Delphi or similar advantageous)

• Flexible availability, including weekends and evenings when required

What’s on Offer

• Market-related salary, aligned to experience

• Opportunity to work in a luxury 5-star environment

• Career growth within a high-performing hospitality team

• Exposure to premium corporate and social events

If you live and breathe luxury hospitality and know how to turn meetings into moments and conferences into experiences, this could be your next career chapter.