Executive Assistant

Job Purpose: To provide the executive director with day-to-day administrative support including diary and schedule management and to ensure the office is running smoothly by overseeing business administration required.

Job Responsibilities:

• Reporting to senior management and performing executive assistant and administrative duties.
• Typing, formatting, and editing reports, documents, and presentations.
• Entering data, maintaining databases, and keeping records.
• Liaising with internal departments, answering calls, and making travel arrangements.
• Managing internal and external correspondence on behalf of senior management.
• Scheduling appointments, maintaining an events calendar, and sending reminders.
• Copying, scanning, and faxing documents, as well as taking notes.
• Preparing facilities for scheduled events and arranging refreshments, if required.
• Ordering office supplies and replacements, as well as managing mail and courier services.
• Observing best business practices and etiquette.
• Overseeing the general office operation.
• Greeting visitors, answering a high-volume of incoming phone calls and delivering world-class service to our customers.
• Coordinating appointments and meetings and managing staff calendars and schedules.
• Supervising, mentoring, training, and delegating assignments to ensure maximum productivity.
• Coordinating domestic and international travel, including flight, hotel, and car rental reservations.
• Purchasing office supplies and equipment and maintaining proper stock levels.
• Producing reports, composing correspondence, and drafting new contracts.
• Creating presentations and other management-level reports.

Minimum Requirements:

• Grade 12 with Certification in secretarial work, office administration, or related training.
• 1-2 years of experience as a Personal Assistant would be advantageous.
• Extensive experience in creating documents and spreadsheets, using office software such as MS Word, Excel, and PowerPoint.
• Advanced typing, note-taking, recordkeeping, and organizational skills.
• Ability to manage internal and external correspondence.
• Working knowledge of printers, copiers, scanners, and fax machines.
• Proficiency in appointment scheduling software such as MS Outlook, as well as call forwarding.
• Excellent written and verbal communication skills.
• Exceptional interpersonal skills.