SUMMARY:
-
POSITION INFO:
About the Role
We are seeking a highly organized, proactive, and detail-oriented Executive Assistant to support our Director, Head of Operations, and New Business Manager. This is not your typical admin role — it’s for someone who thrives in a fast-paced, dynamic environment and is committed to keeping the wheels turning smoothly behind the scenes.
Key Responsibilities
-
Manage complex calendars, meeting coordination, and travel bookings for the Executive team.
-
Prepare meeting agendas, take accurate minutes, track and follow up on action items.
-
Maintain strict confidentiality while handling internal and external communication.
-
Organize special events, team rhythms, and project support initiatives.
-
Prepare high-quality presentations, reports, and other documentation.
-
Serve as a liaison between executives, internal teams, clients, and stakeholders.
-
Manage budget tracking and reporting for executives.
-
Handle administrative support for personal errands or special requests when required.
Success in this Role Means
-
100% reliable and up-to-date calendar, travel, and meeting coordination.
-
All tasks completed on time and in full, with a sharp eye for detail.
-
Professional communication, quick turnaround, and proactive problem-solving.
-
A calm and confident presence under pressure, able to handle competing priorities gracefully.
Requirements
-
Matric Certificate (required); Secretarial or Admin qualification is a plus.
-
3+ years’ experience in a senior administrative or executive assistant role.
-
Strong computer literacy (Microsoft Office Suite, Outlook, Internet browsers).
-
Experience with CRM tools such as Pipedrive is an advantage.
-
Proven ability to write clear, concise documents and communicate effectively across all levels.
Personal Attributes
-
High levels of integrity, confidentiality, and professionalism.
-
Outstanding time management, attention to detail, and ability to multitask.
-
Emotionally intelligent, team-oriented, with a helpful and positive demeanor.
-
Able to remain poised under pressure, anticipate needs, and take initiative.
-
Embodies our core values: Win-Win, Be the Change, 2mm World, One Family, Safety First.