Executive Assistant to Director, Head of Operations & New Business Manager

SUMMARY:
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POSITION INFO:

About the Role

We are seeking a highly organized, proactive, and detail-oriented Executive Assistant to support our Director, Head of Operations, and New Business Manager. This is not your typical admin role — it’s for someone who thrives in a fast-paced, dynamic environment and is committed to keeping the wheels turning smoothly behind the scenes.

Key Responsibilities

• Manage complex calendars, meeting coordination, and travel bookings for the Executive team.

• Prepare meeting agendas, take accurate minutes, track and follow up on action items.

• Maintain strict confidentiality while handling internal and external communication.

• Organize special events, team rhythms, and project support initiatives.

• Prepare high-quality presentations, reports, and other documentation.

• Serve as a liaison between executives, internal teams, clients, and stakeholders.

• Manage budget tracking and reporting for executives.

• Handle administrative support for personal errands or special requests when required.

Success in this Role Means

• 100% reliable and up-to-date calendar, travel, and meeting coordination.

• All tasks completed on time and in full, with a sharp eye for detail.

• Professional communication, quick turnaround, and proactive problem-solving.

• A calm and confident presence under pressure, able to handle competing priorities gracefully.

Requirements

• Matric Certificate (required); Secretarial or Admin qualification is a plus.

• 3+ years’ experience in a senior administrative or executive assistant role.

• Strong computer literacy (Microsoft Office Suite, Outlook, Internet browsers).

• Experience with CRM tools such as Pipedrive is an advantage.

• Proven ability to write clear, concise documents and communicate effectively across all levels.

Personal Attributes

• High levels of integrity, confidentiality, and professionalism.

• Outstanding time management, attention to detail, and ability to multitask.

• Emotionally intelligent, team-oriented, with a helpful and positive demeanor.

• Able to remain poised under pressure, anticipate needs, and take initiative.

• Embodies our core values: Win-Win, Be the Change, 2mm World, One Family, Safety First.