The 4-star Zimbali Lodge is a secluded resort just 5 minutes' drive from the buzzing hub of Ballito. With spa facilities and ocean views, it's the epitome of laid-back luxury and claims top choice for corporate events, honeymoons, and destination weddings. Zimbali Lodge is one of the newest additions to Dream Hotels & Resorts, a mixed-use accommodation group working towards greater accountability and local impact. Together, we're on a mission to actively create a brighter future.
Job Overview:
The Head chef will be expected to develop, implement, monitor, and adjust the strategic offering of the food and beverage facilities at our resorts. You will be a key component in ensuring that the food and beverage offered is seen as an attraction in drawing customers to the resorts and not just a service offered to guests. As Head chef will need to deeply understand the strategic placement of the respective restaurants at the resort and design a menu and kitchen offering which meets the needs of this offering in all respects covering the menu choices, food quality, presentation, delivery, and costing.
Key responsibilities:
Strategic understanding of the business elements of a food & beverage service
As the Head chef, you will be a key component to the holistic success of the food and beverage offerings at the resort. You will be expected to understand, identify, and implement improvements in the strategic plans around how the food and beverage facilities operate. Understanding what the customer wants and how to deliver this will be key to how well you can fulfill this role.
Business knowledge
As the Head chef, you will have to have a good understanding of all financial reporting relating to the food and beverage services offered. You will need to be able to implement the necessary financial controls and have an integral understanding of the system reports. You will be expected to interpret these reports, identify concerns, and correct operating procedures and internal controls to address them.
Your financial knowledge will need to feed into the strategic planning of how the food and beverage services are placed to cater to the ever-changing landscape and to meet the expectations set by the company.
Kitchen operations and system
With an exceptional knowledge of all kitchens operating processes and systems. You will be expected to know exactly what is needed in the kitchen to deliver on the Food and beverage strategy, as well as health and safety processes.
You will be expected to have exceptional knowledge and skill in planning and managing kitchen stocks accordingly. You will be expected to implement. Oversee and monitor all orders to meet the strategic objectives set in the food and beverage strategy on all from. (quality, service delivery, and cost)
You will be expected to work on the system in place at the facility and it is expected that you are proficient on a computer and standard software used to best manage food and beverage services.
Leadership and team management
As a head chef, you will be responsible for the management of your kitchen team. You will also be responsible for ensuring the effective working of your team with other teams at the resort.
It is expected that you are knowledgeable of leadership principles and that these will be implemented in your day-to-day operations of the team. Leading them to deliver on the food and beverage strategic objectives.
Continuous learning and development (including the training of the team)
It is expected that you have a passion for food and beverage and that you have already developed strong habits in continuously developing your skills and keeping up with industry trends. As an executive chef you will be required to keep yourself relevant and pass the knowledge learnt onto your team.
You will be expected to take the lead in identifying events, training programs, and networks that keep you relevant. The company operating process implemented by you must cater for the attendance of strategic events, networking, and training courses to ensure that the services offered meet the ever-changing customer expectations.
Deep knowledge and experience in menu creations
As the head chef, you will be expected to have exceptional knowledge and experience in the creation of menus that meet the food and beverage strategic objectives set.
The creation of exceptional plating and food theatre is paramount, and it will be expected that you have the skills, knowledge, and experiences in their creation. It will also be expected that you can train the team to deliver in the intended creating and food theatre at the standards expected.
You will be expected to implement and train the team on their delivery and ensure that constancy in the deliverable is at an exceptional standard and in line with the strategic objectives.
Guest relations
As a head chef, you will be expected to engage in guest relationships. You will be expected to be the face of the kitchen services and represent your team and company professionally and to the standards set in the food and beverage strategy. You will be expected to make appearances and to deal with guest complaints from time to time and it is expected that this will be done professionally and in line with the strategy.
