Executive: Sales Account Manager

SUMMARY:
An exciting opportunity exists for a highly qualified and experienced Executive ICT Accounts Manager for a leading telecoms provider based in the Western cape.

POSITION INFO:

PLEASE NOTE THIS IS A HIGHLY SENIOR POSITION WHICH REQUIRES 12 YEARS DEMONSTRATED EXPERIENCE.

Core Function:

Responsible to provide leadership and strategic direction of their respective
portfolios in their respective verticals. Responsible for proactive hunting of new
business and accounts in their respective vertical. Presenting and
demonstrating the value of products and services to prospective buyers.

Key Deliverables:

• Formulate and implement strategic plans that accounts for current and future
market forces and movements. This must include operational milestones that
drive the company to achieve its strategic objectives.
• Develop the vertical strategy and execute on account plans to ensure that
revenue targets are achieved or exceeded.
• Ensure customer satisfaction through positioning Business technologies and
solutions which will deliver true value-add therefor enable them to gain a
competitive advantage.
• Act as a first point of contact for escalations where the respective sales
employees are unable to resolve a critical customer issue. Responsible for the
P&L for their respective portfolios.
• Build strategic relationships at executive levels across Business functions and
external.
• Develop and implement operational controls that drives the account to achieve
objective surplus sales, profitability, resources; business goals and objectives.
• Address complaints and resolve issues aiming to customer contentment and the preservation of the company’s brand and reputation.
• Ensure that financial management cost of sales and expenditure to achieve
approved budget. Key accountability for profit and loss.
• Responsible for Management, effectiveness and efficiency of all process
between the Business and all accounts in the respective vertical.
• Manage the annual budget and forecasts within strategic guidelines, directing
and coordinating activities to achieve revenue achievement and cost
containment targets
• Foster a culture of accountability and manage by objectives. Build a high performance team driven by customer orientation.

Qualification:

Relevant Degree (NQF 7) (IT / Engineering / Commerce/Business Management)
and an MBA will be an advantage

Experience required:

10 - 12 years’ experience, of which at least 5 years must at an Executive level. The experience must include relevant exposure to ICT and/or Sales Account
Management and Key Account Management. Incumbent must have proven business acumen with experience in C-suite stakeholder engagement

NB! This job is now closed. You can apply for other jobs by uploading your CV.