Export Client Services

 

Recruiter:

HR Genie

Job Ref:

Enable Client Serv

Date posted:

Thursday, December 8, 2022

Location:

Port Elizabeth, South Africa

Salary:

Large basic + 13th cheque + 14th & 15th cheque incentive


JOB SUMMARY:
CUSTOMER SERVICE (FRUIT EXPORT) Responsibilities: 1) Provide support to the Company comme

JOB DESCRIPTION:

CUSTOMER SERVICE (FRUIT EXPORT)

Responsibilities:

1) Provide support to the Company commercial team for requests from third party export customers.

2) Resolve customers’ concerns and answer customers’ questions.

Duties:

1) Assist the commercial team in the collection and preparation of the necessary information to provide VISIBILITY to the customers in the following matters:

a) Update on the actual loadings

i) What has been loaded with correspondent ETA’s per variety on each vessel

ii) What has been packed but not loaded yet (in stock)

b) Update on containers arriving.

c) Future Product plan to be packed and exported in the week to come.

2) Provide customers with copies of Excel packing lists

3) Provide visibility reports to certain logistics operators such as TIBA.

4) Preparation of consignee sheet information on platform needed by logistics service provider (Example: LCL)

5) Inform customers about status of export documentation.

6) Follow-up on container releases and proactively seek to reduce extra logistics costs due to delays.

7) Assist the commercial team with ad hoc operational needs which may include, but not limited to:

a) Management of customer sticker requirements on export cartons

b) Supplying photos of fruit packed in the pack house

c) Provide information about quality certifications.

8) Assist the commercial team with ad hoc administration needs which may include, but not limited to:

a) Financial statements of each customer.

b) Check on payments from customers.

c) Send invoices when customer requests.

Requirements:

  1. University degree
  2. Excellent English, Afrikaans communications skills (verbal & written)
  3. Expected to work well within a team. Close working relationship expected with Commercial, Finance and Operations teams, including Logistics controller and Operations manager
  4. Computer literate, including familiarity with Excel.
  5. Comfortable with administrative function
  6. Strong interpersonal skills and service attitude.

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

Similar jobs you might be interested in:

Section Manager (Cold Storage, Warehousing, Logistics)
Location: Uitenhage
Salary:
Section Manager (Cold Storage / Logistics)Location: Port Elizabeth (Gqeberha)Employment Type: Temporary Contract 
2 days ago


Business Development Advisor
Location: Mauritius
Salary:
We're Hiring!!! A Business Development Advisor in Mauritius 🏝️🏖️ 
6 days ago


Telesales Consultant
Location: Uitenhage
Salary:
Telesales ConsultantLocation: Port Elizabeth (Gqeberha)Industry: Food services / Hospitality Sales
Today


External Sales Consultant
Location: Uitenhage
Salary:
External Sales ConsultantLocation: Port Elizabeth (Gqeberha)Industry: Food services / Hospitality Sales
Today


Sales Rep
Location: Port Elizabeth
Salary:
Our cient, based in Perseverance, Gqeberha, is looking to appoint an energetic Sales Rep to join their team
1 day ago


Sales Representative
Location: Port Elizabeth
Salary:
To maintain acceptable efficiency standards of Sales, looking after existing customers and obtaining new business offer outstanding customer service to all.
2 days ago


SM 18347 - STRUCTURAL TECHNOLOGIST/ ENGINEER- PR TECH ENG/ PRENG
Location: Eastern Cape
Salary: R700k CTC Negotiable
STRUCTURAL TECHNOLOGIST/ ENGINEER- PR TECH ENG/ PRENG
6 days ago


Senior Admin
Location: Port Elizabeth
Salary: market related Monthly
Position OverviewThe Administrative Head will oversee and manage the full administrative operations of the company, ensuring efficiency, compliance, and exceptional client service. This individual will lead the administration team, maintain high operational standards, and ensure accurate processing of long-term insurance and investment products. A minimum of 10 years’ experience in financial...
7 days ago


Modern Work L2 Engineer
Location: Port Elizabeth
Salary:
8 days ago


HR Manager
Location: Port Elizabeth
Salary: Monthly
Our client is a dynamic, globally recognised technology company whose success is rooted in its entrepreneurial spirit and long-standing private ownership. If you’re looking to grow your career within an innovative and forward-thinking environment, this could be the opportunity for you. As a trusted partner to leading automotive manufacturers, as well as key players in the aerospace and indus...
10 days ago


Create a free job alert for Export Client Services in Port Elizabeth

Enter your email address below and we will email you similar jobs when they become available:

You can cancel at any time. We will not spam you.
By giving us your email address your agree to our Terms and Conditions