eCommerce Key Accounts Manager

Recruiter:

Jordan HR

Job Ref:

1376603893

Date posted:

Friday, May 6, 2022

Location:

Johannesburg, South Africa

JOB SUMMARY:
-

JOB DESCRIPTION:

KAM / Online / eCommerce Manager – Electronic Portfolio

My client, a specialist in the retail and merchandising field, is seeking a talented, entrepreneurial Key Account Manager who will be responsible for some of our key accounts and driving the relationship and subsequent sales.

The main responsibility will be strengthening customer relationships and increasing the sales figures monthly to grow accounts.

The successful candidate must have proven experience in producing high turnover growth of an ecommerce account.

Key Responsibilities:

Developing a solid relationship between major key accounts and Company
Resolving key account issues and complaints
Developing a complete understanding of key account needs
Anticipating key account changes and improvements
Managing communications between the buyers and internal teams
Strategic planning to improve account results (growth & sales)
Negotiate deals with account managers and use out of the box thinking to give unique combinations of products to offer creative deals
Working with logistic managers, merchandising, warehousing, and other support teams
Strategise how to maximize profit by up-selling or cross-selling to accounts
Planning and presenting reports on account progress, goals, and quarterly initiatives
Meeting all client needs and deliverables according to proposed timelines
Analysing account data to provide the best relationship management
Expanding relationships and onboarding new accounts
Maintaining all account documentation and cohesive, up-to-date files, so as to have accurate, relevant, and readily available account focused data at all times

Requirements:

Min of 4 years of practical experience in online sales and digital marketing
Proven experience in Key Account Management
Proven experience in deal negotiations and deal pricing calculations
An ingrained ability to create deals and sell to accounts
Out-the-box thinking with a very hands-on attitude
Excellent written and verbal communication skills
Must take initiative and drive portfolio and hit the ground running
An intelligent individual with a great work ethic
Self-motivated and self-directed
A creative, quality-minded individual with a focus on getting the job done
Team player with a willingness to learn

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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eCommerce Key Accounts Manager

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