F&B Manager - Modern luxury property

SUMMARY:
This is a dynamic, guest-facing position requiring a strong, hands-on leader.

POSITION INFO:

Job Advertisement: Food & Beverage Manager – Modern Luxury Hospitality

A leading modern luxury hospitality group in the Southern Suburbs of Cape Town is looking for an experienced and driven Food & Beverage Manager to join its high-performing team. This role offers the opportunity to work across beautifully curated spaces that redefine elegance, comfort, and experience.

About the Role
This is a dynamic, guest-facing position requiring a hands-on leader with strong operational and people management skills. You’ll be responsible for the daily running of multiple venues, maintaining impeccable standards, and delivering consistently exceptional guest experiences that align with a modern luxury ethos.

Key Responsibilities

• Lead and support F&B operations across multiple stores
• Maintain high standards in guest service and satisfaction
• Manage and train a motivated, service-oriented team
• Ensure smooth daily service with strong delegation and follow-through
• Uphold brand values through excellence, attention to detail, and consistency

Essential Requirements

• Proven GM-level experience in high-end restaurants
• Strong luxury brand background and hospitality acumen
• In-depth knowledge of guest expectations and luxury service delivery
• Ability to train, lead, and inspire teams
• Results-driven with excellent delegation and organisational skills
• Own transport is essential
• Must be self-motivated, self-disciplined, and highly present on the floor
• Willingness to work evenings and weekends; day off will fall on quieter weekdays
• This is not an office-based role – floor presence is key

Key Performance Indicators (KPIs):

1. Guest satisfaction and return rates
2. Revenue growth across F&B outlets
3. Staff training implementation and success
4. Efficient labour cost and scheduling management
5. Reduction in guest complaints and service recovery
6. Hygiene and quality compliance scores
7. Upsell performance and average spend per head
8. Execution of brand promotions and campaigns
9. Inventory management and reduction of waste
10. Leadership visibility and team engagement

We Offer:

• A competitive salary
• The opportunity to work in a refined, modern luxury environment
• A fast-paced, rewarding position where leadership and service excellence shine

If you’re passionate about hospitality, committed to high standards, and thrive in a leadership role within modern luxury spaces – we’d love to hear from you.

Apply today and become part of a team shaping exceptional guest experiences.