FINANCIAL & COMPLIANCE OPERATIONS MANAGER

SUMMARY:
To support the Principal Officer and Board of Trustees through effective financial, operational, governance and compliance oversight of the Scheme.

POSITION INFO:
The role is responsible for analysing financial performance, budgets and financial reports, identifying key risks and providing meaningful insights to support sound decision-making, while ensuring appropriate governance, regulatory compliance and oversight of outsourced service providers. Financial Management and Oversight High level oversight of the financial performance and position of the Scheme. Monitor actual financial performance against budget and identify, investigate and report material variances, anomalies, and emerging risks. Identify financial trends, anomalies, emerging risks and areas requiring corrective action. Assist the Principal Officer with the preparation, review and monitoring of the Scheme''''''''''''''''s annual non-health care budget. Translate financial information into concise insights and recommendations for the Principal Officer, Board of Trustees and relevant committees. Assess the financial implications of significant operational decisions, projects, contracts and Scheme initiatives. Support sound financial governance and the responsible management of Scheme resources. Governance, Risk and Compliance Support the implementation and operationalisation of the Scheme''''''''''''''''s governance and compliance strategy. Manage the compliance function in support of the Board and Principal Officer''''''''''''''''s approved strategy. Provide practical guidance to the Scheme on applicable compliance and regulatory requirements. Develop and implement compliance plans in consultation with the Principal Officer and other relevant stakeholders. Monitor the effectiveness of compliance processes and controls across the Scheme. Contribute to the Scheme''''''''''''''''s risk management and combined assurance processes. Ensure that material risks, compliance failures or control weaknesses are reported timeously to the Principal Officer. Review Scheme policies and operating guidelines and recommend amendments when required. Ensure that regulatory policies and procedures are appropriately documented, implemented and communicated. Assist with the preparation and submission of regulatory and statutory information where required. Maintain accurate compliance, governance and regulatory records. Support investigations into significant compliance or operational matters where required. Administrator and Service Provider Oversight Monitor the performance of the Scheme Administrator and other outsourced service providers against contractual obligations and agreed Service Level Agreements. Review financial and operational information received from outsourced service providers to identify potential performance, financial, contractual or compliance concerns. Challenge incomplete, inaccurate or unexplained information received from service providers. Ensure that concerns regarding service levels or contractual performance are appropriately investigated, documented and escalated. Assist with the review of third-party contracts and Service Level Agreements. Provide the Principal Officer with relevant analysis and recommendations regarding service-provider performance. Develop and maintain constructive but appropriately independent relationships with key outsourced partners. Board, Committee and Secretariat Support Attend meetings of the Board of Trustees and relevant committees as required. Assist the Principal Officer in preparing agendas, reports, financial information and supporting documentation for Board and committee meetings. Prepare or contribute to reports requested by the Principal Officer, Board or relevant committee Maintain accurate records of meetings and governance proceedings. Support the preparation and submission of Scheme Rule Amendments where required. Ensure relevant governance actions and deadlines are appropriately tracked and completed. Marketing and Distribution Oversight Povide high-level oversight of the Scheme''''''''''''''''s outsourced marketing and distribution activities. Maintain appropriate working relationships with the Scheme''''''''''''''''s distribution network. Ensure that marketing and distribution activities operate within the Scheme''''''''''''''''s approved goverrnance and compliance framework and strategy. Experience required Sound governance and exposure in the medical schemes industry Experience in preparing detailed minutes and reports for various audiences At least 5-7 years'''' relevant work experience on mid-to senior level management Experience in conflict management Experience in financial oversight