FOH Manager / Bar & Operations Manager

SUMMARY:
FOH Manager / Bar & Operations Manager – Centurion

POSITION INFO:
Our client, a casual, family-oriented restaurant and events venue in Centurion, Gauteng, is looking for a hands-on FOH Manager \/ Bar & Operations Manager to take responsibility for the day-to-day front-of-house and bar operations. The successful candidate must be experienced in staff management, customer service, bar operations, stock control, cash-ups and floor supervision, with the ability to manage the operation through the team. Key Responsibilities: Manage daily front-of-house and bar operations. Supervise, delegate and manage waiters and bar staff. Oversee opening and closing procedures. Maintain service standards and customer experience. Handle customer queries and complaints. Manage staff training, performance and accountability. Conduct cash-ups and maintain POS controls. Manage bar stock, stock counts and investigate variances. Maintain venue presentation and cleanliness. Assist with functions, events and busy trading periods. Report operational issues to senior management. Minimum Requirements - Must-Haves: 2-3 years' hospitality experience with proven management or supervisory responsibility. Previous experience as an FOH Manager, Restaurant Manager, Assistant Restaurant Manager, Bar & FOH Manager or similar. Proven experience managing and supervising hospitality staff. Experience with restaurant POS systems, cash-ups and basic financial controls. Experience with stock control and stock counts. Experience in a restaurant, casual dining, pub-and-grill, bar or high-volume hospitality environment. Ability to work weekends, public holidays, functions and flexible restaurant hours. Working Hours: The position operates on a rostered shift basis, approximately 5 shifts per week \/ 20 shifts per month : Day Shift: Approximately 09:00-17:00 Night Shift: Approximately 15:00 until close \/ lock-up Venue trading hours: Wednesday to Saturday: Approximately 10:00-22:00 Sunday: Approximately 10:00-18:00 Salary: Market-related, depending on experience and current package. Start Date: As soon as possible, subject to notice period. If you do not hear from us within 2 weeks, please consider your application unsuccessful.