SUMMARY:
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POSITION INFO:
Introduction
Overseeing daily operations, conducting regular inspections, devising and implementing site procedures, preparing and filing reports, handling emergencies, supervising and evaluating staff, setting project goals and scheduling and meetings.
Duties & Responsibilities
-Management of day-to-day project delivery within a geographical area, including delivery to Virgin Media requirements, safety, quality, street works, supplier performance and improvement.
-Drive a "Safety First and "Right First Time" culture across the field operations backed up through plans and engagement with suppliers.
-Ensure accidents, incidents and near misses, quality failures and service deterioration trends are investigated competently, and corrective action is taken where and when appropriate.
-All direct reports to have clear performance objectives and regular 1:1 meetings used to drive engagement.
-Manage staff, oversee work schedules and assign specific duties accordingly.
-Deliver quality service to the client ensuring that performance standards & contractual KPI's and SLA's are met ensuring that performance standards & contractual KPI's and SLA's are
-To ensure the performance standards of project staff by holding regular reviews and reporting back to the project manager
-Communicate closely and provide timely and accurate periodical reports to Project Manager
-Installing, Tracing, repairing & maintenance on the network lines
-Network splicing, ensure correct splicing
-Network updates
-Ensure splicing are according to spec
-Ensure the splice diagram is correct
-Fault finding of the network
-Building network lines MDU’s,
-Test faulty lines, power reading
-Provide and receive in-house training once a month for overall improvement in work improvement in work performance and productivity.
-Splicing, ONT activations and configurations,
-Civils and Customer Liaison
Desired Experience & Qualification
-Minimum of 3 years supervisory and with the telecommunications industry.
-FTTH Optic Fibre experience
-Proven track record of successfully managing teams, including contractor partners
-Openserve or Telkom Experience
-Good commercial acumen
-Ability to understand, manage and deliver KPI' s
-Ability to lead, motivate and manage field teams.
-Ability to contribute technical knowledge to proposals and reports
-Excellent literacy, numeric and IT skills including proficiency in Microsoft Office
-Excellent interpersonal and communication skills
-Innovative, creative and proactive with a solution oriented approach
-Flexibility in line with business requirements
-Ability to represent the company in a professional manner at all times
-Commercially focused and aware
-Full, clean driving licence
