Facilities Community Lead - Rosebank

Recruiter:

Prostaff Holdings

Job Ref:

PS010498/SH

Date posted:

Monday, June 2, 2025

Location:

Johannesburg, South Africa

Salary:

Monthly

SUMMARY:
Global leaders in the corporate real estate industry providing flexible workplace solutions to a variety of businesses require the above to be fostering connections and creating a dynamic workplace culture ensuring that their members’ needs are met, and that this person delivers on all members requirements such as curated events, facilitating engagements enhancing business opportunities, and creating a welcoming environment for all.

POSITION INFO:
Minimum requirements for the role:

A bachelor’s degree or diploma is preferred but not essential.
Previous experience having worked as a Facility Community Lead working within the hospitality or building or related markets is required for this role.
Previous experience having worked in an operations / facility management or related role is preferred.
Proven experience in community management or customer engagement.
Strong written and verbal communication skills.
Must have excellent interpersonal and networking skills.
Must be able to think strategically while executing on detailed plans.
Computer literate (google suite and MS Office proficiency).

The successful candidate will be responsible for:

Fostering connections and creating a dynamic workplace culture, ensuring that their members’ needs are met, and that this person delivers on all members requirements such as curated events, facilitating engagements, enhancing business opportunities, and creating a welcoming environment for all.
Planning and executing community-building events, networking sessions, and workshops to enhance engagement.
Proactively gathering member feedback and address concerns to ensure high satisfaction levels.
Overseeing the day-to-day operations of the workspace, ensuring it is well-maintained, organised, and fully functional.
Addressing and escalating any issues, with regards to maintenance operatives, cleaning operatives, suppliers and managers and/or relevant cross-functional teams.
Ensuring compliance with health and safety standards and company policies.
Supporting the Community Manager in space utilization optimisation and occupancy tracking.
Anticipating member and guest needs before they arise using relevant information collected about members to enhance and personalize their experience.
Reviewing all Medallia responses to understand areas of improvement and implementing proactive changes, keeping member experience top of mind.
Conducting onboarding meetings with all new accounts to ensure a successful onboard of new clients.

Salary package, including benefits, is highly negotiable depending on experience gained.

Similar jobs you might be interested in:

Operations Manager - Facility Management
Location: Johannesburg
Salary: 800 000 Annually
We're recruiting on behalf of a Johannesburg-based client looking for a skilled and driven Operations Manager – Multi-Technical facility management to join a well-established electro-mechanical services group. This is an exceptional leadership opportunity for someone with strong technical expertise and a passion for operational excellence in facilities management.
28 days ago

Methods Dept Manager - Project Management/Process Improvement - Multi-Technical Facility Management - East Rand
Location: East Rand
Salary: R650K - R750K
Methods Dept Manager
29 days ago

Operations Manager - Multi-Technical Facility Management (HVAC, Electrical, Plumbing etc) - East Rand
Location: East Rand
Salary: R800K - R950K
Operations Manager - Multi-Technical facility management
29 days ago

Real Estate Financial Reconciliation Analyst (German speaking)
Location: Johannesburg
Salary:
Our client, and international leader in Commercial Real Estate Services and Investments, is looking for a German-speaking Real Estate Financial Recon Analyst to join their dynamic team and contribute by delivering high-quality service charge audits while building strong relationships with landlords and key stakeholders.
Today

Facilities Community Lead - Rosebank
Location: Johannesburg
Salary: Monthly
Global leaders in the corporate real estate industry providing flexible workplace solutions to a variety of businesses require the above to be fostering connections and creating a dynamic workplace culture ensuring that their members’ needs are met, and that this person delivers on all members requirements such as curated events, facilitating engagements enhancing business opportunities, and...
3 days ago

SALES REPRESENTATIVE
Location: Pretoria
Salary: 15 000 Monthly
Entry-Level IoT Sales Representative JHB East / Pretoria | Full-Time | Early Career OpportunityAre you passionate about smart building technologies and the future of IoT(Internet of Things) in facilities management? We're looking for a motivated and curious individual to join our team and help deliver innovative solutions that transform how commercial buildings are managed.
8 days ago

SALES REPRESENTATIVE
Location: Johannesburg
Salary: 15 000 Monthly
Entry-Level IoT Sales Representative JHB East / Pretoria | Full-Time | Early Career OpportunityAre you passionate about smart building technologies and the future of IoT(Internet of Things) in facilities management? We're looking for a motivated and curious individual to join our team and help deliver innovative solutions that transform how commercial buildings are managed.
8 days ago

Operations Manager
Location: Port Elizabeth
Salary:
8 days ago

Methods Department Manager
Location: Johannesburg
Salary: 500 000 Annually
We're recruiting on behalf of a Johannesburg-based client seeking a highly analytical and process-driven Methods Department Manager – Multi-Technical facility management. This is a fantastic opportunity to lead digital transformation, process optimization, and quality assurance in a dynamic engineering and facilities environment.
28 days ago

Facilities & Procurement Coordinator
Location: Johannesburg
Salary:
56 days ago