Operations Manager - Multi-Technical Facility Management (HVAC, Electrical, Plumbing etc) - East Rand

SUMMARY:
Operations Manager - Multi-Technical Facility Management

POSITION INFO:

Operations Manager – Multi-Technical (HVAC, Electrical, Plumbing etc) Facility Management – East Rand

Reporting to the Operations Director, the Operations Manager in a multi-technical facility management company is responsible for overseeing the day- to-day operations, ensuring the efficient delivery of maintenance services, and optimizing performance across multiple technical disciplines. This role requires strong leadership, technical expertise, and strategic planning to maintain service quality, operational efficiency, and client satisfaction.

Minimum requirements:

• Experience : Minimum 8–10 years in facility management, with at least 5 years in an operational leadership role.
• Education : Bachelor''s degree in Engineering, Facilities Management, Business Administration, or a related field.
• Technical Expertise : Strong understanding of multi-technical maintenance services (HVAC, electrical, plumbing, fire protection, etc.).
• Leadership Skills : Proven ability to lead and develop teams across multiple sites.
• Analytical & Problem-Solving : Ability to analyze operational challenges and implement effective solutions.
• Software Proficiency : Experience with Facility Management Systems (FMS/CMMS), BMS, and data analytics tools.

Communication & Client Management : Strong interpersonal skills to liaise with clients,

vendors, and internal teams.

Key responsibilities:

Operational Leadership & Service Delivery

• Oversee and manage the daily operations of multi-technical maintenance services (HVAC, electrical, plumbing, mechanical, fire systems, etc.).
• Ensure service contracts and SLAs are met while maintaining high operational standards.
• Monitor KPIs, performance metrics, and compliance with company policies and industry regulations.
• Supervise site managers, engineers, and technicians, ensuring effective execution of maintenance activities.

Strategic Planning & Process Optimization

• Develop and implement operational strategies to improve efficiency and reduce downtime.
• Optimize preventive and corrective maintenance programs for enhanced asset lifecycle management.
• Drive process improvement initiatives, ensuring standardization across all facility management sites.

Budget & Resource Management

• Manage budgets, resources, and procurement to ensure cost-effective operations.
• Oversee inventory management of spare parts, tools, and consumables to prevent shortages or excess stock.
• Identify cost-saving opportunities while maintaining service quality and compliance.

Team Leadership & Development

• Lead, train, and mentor operational teams to enhance technical skills and service delivery.
• Conduct performance reviews, skill assessments, and training programs for staff development.
• Foster a culture of safety, accountability, and continuous improvement.

Client & Stakeholder Management

Act as the primary point of contact for clients, ensuring their expectations are met.

Salary offer: R800K – R950K