Field Service Manager

Recruiter:

Talented Recruitment

Job Ref:

DBN001614/KA

Date posted:

Tuesday, June 8, 2021

Location:

Capetown, South Africa

Salary:

Negotiable

SUMMARY:
Responsible for the profitable and efficient management of the regional office focused on field services - including, but not limited to, installations, maintenance and audits and collaboration with the warehousing function within the region. Required to contribute to the development and implementation of operational strategies and processes.

POSITION INFO:

Key Performance and Responsibilities

Planning & Management:

Improve operational efficiency and profitability through:
Thorough campaign/ task planning & management
Staff management ( job descriptions, bi – annual KPI reviews, discipline etc) & recruitment
Motivating, mentoring & training of staff
Implementing agreed business policies, processes and procedures
Performance measurement & reporting
Control of all expenses vs agreed budgets

Operational Accountability - Field Services:

Accountable for the management of Field Services teams including;
Campaign Planning & on time delivery of high quality Field Services
Appointing & managing all staff, agents and contractors
Fleet management
Ensure all company processes and procedures are implemented (including Health & Safety )

Proactive Leadership & Communication:

To continually review areas of accountability with a view introducing and implementing value added strategies that will enhance the performance of the regional office and result in greater client and staff satisfaction.
Ensure the National Operations manager is kept updated on Regional developments

Quality Assurance & Work Inspection:

To accept accountability for the quality of work delivered by all team members & ensure regular field visits are conducted to monitor quality & understand areas of focus in the drive for service excellence

Qualifications & Experience

Degree / Diploma / National Certificate/or the equivalent
Minimum of 5 years management experience within a similar role.

Skills & Experience

Microsoft Office proficient
Demonstrated leadership and vision in managing staff groups and major projects or initiatives.
Excellent interpersonal skills and a collaborative management style.
High professional ethical standards
Excels at operating in an fast pace, dynamic environment
Delegate responsibilities effectively
Strong communication oral and written
Problem solving skills
Calm and Professional

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Field Service Technician
Location: Cape Town
Salary:
28 days ago

Field Service Engineer
Location: Cape Town
Salary:
75 days ago

FIELD SERVICE ELECTRICIAN (CAPE TOWN)
Location: Cape Town
Salary:
We are seeking a qualified and hands-on field service Electrician to join a dynamic technical team. The successful candidate will be responsible for on-site servicing, maintenance, and installation of electrical and electro-mechanical equipment at customer locations.
29 days ago

Field Service Technician
Location: Cape Town
Salary:
New vacancy is available for a field service Technician for our client in the Engineering/Automotive Industry in Cape Town CBD.
20 days ago

Regional Sales Representative - Clinical Diagnostic Point of Care, Cape Town
Location: Cape Town
Salary: Monthly
A well-known life sciences and clinical diagnostic distribution company requires the above to achieve the company’s strategic objectives by growing and driving sales by promoting life sciences and clinical diagnostic products and services to Key Accounts and New Customers.
5 days ago

Branch Manager – Road Freight & Logistics
Location: Cape Town
Salary:
7 days ago

Facilities Co-Ordinator / Manager – MEP/HVAC – Cape Town
Location: Capetown
Salary: Negotiable
Facilities Co-Ordinator / manager – MEP/HVAC – Cape Town
8 days ago

Service & Maintenance Manager – MEP/HVAC – Cape Town
Location: Capetown
Salary: Negotiable
service & Maintenance manager – MEP/HVAC – Cape Town
8 days ago

Banqueting Manager
Location: Stellenbosch
Salary: Monthly
Wine Estate based in the Stellenbosch I Brackenfell area is looking for a Banqueting manager. We are seeking an experienced and detail-oriented candidate, the ideal person will be a hospitality professional who thrives in a high-end, fast-paced environment and is passionate about delivering exceptional guest experiences.
11 days ago

Executive Assistant & Property Support Administrator - Steenberg/Westlake/S-Subs (office-based)
Location: Westlake
Salary: R30k - 35k per month
Executive Assistant & Property Support Administrator - Steenberg/Westlake/S-Subs (office-based) R
11 days ago

Field Service Manager

Similar jobs you might be interested in:

Create a free job alert for Field Service Manager in Capetown