Field Service Technician

SUMMARY:
Seeking a Service Technician responsible for commissioning, servicing, maintaining, diagnosing, and repairing road construction and heavy equipment.

POSITION INFO:
Qualification

• Trade Tested Diesel / Earthmoving Equipment Mechanic
• Mechanical Engineering

• Minimum 5-7 years’ experience working on road construction or heavy earthmoving equipment.
• Proven experience with hydraulics, electrical systems, and diesel engines.
• Ability to read hydraulic and electrical schematics, diagnostic capability.
• Experience with asphalt paving, compaction, and paving machines will be advantageous.
• Willingness to travel extensively and work on construction sites.

• The role involves field service support across customer sites and dealers' premises in South Africa and adjoining countries, Western Africa.
• Carry out scheduled servicing and preventative maintenance on road construction equipment.
  Diagnose and repair mechanical, hydraulic, electrical, and electronic faults.
• Perform pre-delivery inspections (PDI), commissioning, and machine handovers.
  Attend to site breakdowns and service call-outs within agreed response times, provide technical assistance and basic operator guidance on site.
• Liaise professionally with clients, dealers, site supervisors, foremen, and identify additional service or parts requirements.
• Adhere strictly to occupational health and safety requirements, follow site-specific safety rules and company safety policies, ensure machines comply with manufacturer specifications and legal standards, maintain service tools and equipment in safe working order.