Field Services Engineer

 

Recruiter:

Ann Swann Personnel

Job Ref:

JHB000816/CL

Date posted:

Monday, July 26, 2021

Location:

Johannesburg, South Africa


SUMMARY:
This international organisation requires an experienced Sales Engineer with a BSc, BTech or Mech Engineering qualification. At least 3 to 5 years of experience in the water treatment industry is essential, preferably including RO applications. Must have strong communication and customer services skills.

POSITION INFO:
Requirements:

  • A BSc or BTech Process or Mechanical Engineering Qualification is essential.
  • Must have at least 3 to 5 years’ water-treatment experience, preferably with RO applications.
  • Ideally have market-related experience ie (Food and Beverage, Pharmaceutical or Industrial).
  • An understanding or knowledge of industrial wastewater treatment & pre-treatment technologies would be preferable.
  • Good verbal and written communication and organisational skills.
  • Must possess the ability to manage and develop business activity, both within the sales and customer environment.
  • Must understand fundamental contractual issues, with business and commercial skills.
  • Computer literacy specific to MS Office, Excel, Word,  PowerPoint and Google Bouquet.
  • Must be persuasive, confident and assertive as well as self-reliant and persistent.
Duties and Responsibilities
  • Call on key personnel at customers in the area to promote the sale of company products
  • Establish business and social relationships with customers and prospects
  • Provide  customers  with  sales  and  service  experience,  and expert  application techniques to ensure customer satisfaction by doing surveys
  • Call on customer facilities and implement practical applications of products and services through an understanding of the customers'' plant and financial operating costs.
  • Responsible for the sales and technical services of the company products.
  • Control personal and/or internal service dept requirements to meet customer needs
  • Ensure financial control for client accounts ie payments, invoices
  • Responsible for sales campaigns, field tests and ensuring customer reviews are completed
  • Work with existing customers to find new applications
  • Complete all Reports
  • Coordinate the preparation of proposals
  • Handle all customer negotiations
  • Working with the rest of the team to improve company effectiveness, service and profitability through high-quality standards
  • Plan strategies to ensure quality standards
  • Support the company commitment to continually improve SHE standards according to the latest ISO 9001 requirements
  • Maintain company Safety Standards


 

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