Field Technician

 

Recruiter:

Michael Page

Job Ref:

JN -032022-5379174_1..

Date posted:

Tuesday, May 17, 2022

Location:

, Gauteng, South Africa

Salary:

ZAR600000 - ZAR700000 - Negotiable


JOB SUMMARY:
Field Technician - FMCG Gauteng, South Africa 3 - 5 years post-Sales experience

JOB DESCRIPTION:

Field Technician

To cover all aspects of Post-Sales, understanding of HVAC FE(Field Event)engineering and OEM's installation standard in order to implement them in field
by engaging in visual/spot commissioning of installation, matching system
selection report or drawings with the actual installation scenario, start-up the
systems, troubleshooting and ensuring customer satisfaction at all times.

Client Details

Field Technician - FMCG

We are committed to providing electronic products that help customers live better. To support this, we wish to continue bringing added value to the lives of consumers. We offer a wide range of products across areas including, TV & Home Entertainment, Kitchen, Laundry, Computers, Air Conditioning & Solar.

Description

Field Technician - FMCG

Gauteng, South Africa

As Field Technician some of your key responsibilities will include:

* HVAC Technical knowledge is a must (both product and installation).
* Must know HVAC basics Pressure-Enthalpy chart, Psychrometric chart.
* Can do cycle analysis with manual gauge as well as using software.
* Hands-on installation and troubleshooting experience on VRF, Splits is a
must.
* Quick learner to understand standards and implement them on site to
ensure quality installation and stable operation.
* Knowledge of electrical components and its functioning.
* Instant technical problem identifier and derive solution to rectify the issue.
* Must be able to train the contractors/installer on site and in academy on
product installation, commissioning, maintenance and troubleshooting.

Brand Image and Customer Management

* Must work closely with contractors and installers, including onsite services to
ensure that the system is running perfectly.
* Must respect customer and empathize their pain point(s).
* Willing to add more to his/her work to ensure customer satisfaction.
* Administered communication skill is necessary while interacting with the
customer.

Field Technician Reporting


* Updating OEM internal system by filling in field/project information in
accordance to FE process.
* Maintain commissioning and start-up reports of all sites in OEM format and
share with contractors and relevant team member(s).
* To prepare presentations for common site issues/improvement scopes and
report to Team Leader.

Required Qualifications and Experience

* Diploma in Engineering.
* 3 - 5 years of Post-Sales experience.
* Microsoft Office (MS Word, Excel and PowerPoint), CAD or/and Revit is an
add-on.

Required Competencies

* Highly motivated, outgoing personality with a focus on customer satisfaction.
* Problem solver.
* Excellent communication skills with the ability to maintain happy customers.
* Honesty, integrity and ethical conduct at all times.
* Passionate and self-driven.
* Communicate effectively, both orally and in writing.
* Able to attend to customers request on a short period or no period at times.
* Walk an extra mile to ensure the work is done in the stipulated time.

Travel Requirements


* Will be required to travel to customers.
* Office 20% (training, OEM system update, reports), External 80% (site visit,
commissioning, troubleshooting) of the working week.
* Minimum of three nights away from home adhoc.
* Willingness and ability to travel nationally and internationally when required.

Profile

The successful candidate will be a South African citizen with strong academic qualifications and come from a manufacturing environment with a strong exposure and track record to management level. He/She will also have strong improvement, process development & plant maintenance experience within the FMCG environment.

Job Offer

This is an opportunity to join a global organisation with operations and opportunities to advance within this market leader. A competitive remuneration package with associated/industry related benefits.

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

Similar jobs you might be interested in:

Field Support Technician
Location: Pretoria
Salary: R15 000 - R20 000 negotiable based on experience
We are seeking a dedicated and technically proficient field Support technician to join our client''s dynamic IT support team.
11 days ago


Field Service Technician
Location: Johannesburg
Salary:
#SHIFTINTOHIGHCAREER by joining a Transport & Logistics Company that seeks the expertise of a field Service technician
26 days ago


Field Service Technician
Location: Johannesburg
Salary: Market-Related
As a field Service technician, you''ll be the trusted on-site expert for air compressors, vacuum pumps, and related systems.
39 days ago


Field Maintenance Technician (Water Treatment)
Location: Johannesburg
Salary: Market related
An innovative and fast-growing supplier of water treatment technology, mainly to the agricultural industry is seeking a qualified field Service technician to perform all installations and maintenance of hydrogen peroxide units, including planned and unplanned after sales service activities to sustain and strengthen the ongoing relationship between customers and company.
55 days ago


Field Service Technician
Location: Johannesburg
Salary:
67 days ago


Field Service Technician
Location: Midrand
Salary:
New role is available for a field Service technician for our client in the Engineering Industry, based in Midrand JHB.
29 days ago


Junior Service Desk Technician
Location: Johannesburg
Salary:
Signa Opportunity is recruiting unemployed youth for quality workplace experience through the Youth Employment Service (YES) initiative.About the YES InitiativeThe initiative was launched by the President in 2018 and is a partnership with the government and labour department to collectively devise a national plan to build economic pathways for South Africa’s youth by creating workp...
27 days ago


Maintenance Engineer D
Location: Johannesburg
Salary:
A reputable Recycling company is looking for a qualified and experienced Maintenance Engineer to oversee the development and implementation of maintenance standards across all departments.
5 days ago


Senior Network & IT Support Technician - Johannesburg
Location: Johannesburg
Salary: Market-Related
You''ll take ownership of the technical environment in Gauteng, supporting the setup, installation, and maintenance of IoT and network systems for regional clients.
5 days ago


Electronic Technician
Location: Pretoria
Salary:
Join our client in Pretoria as an Electronic technician and apply your expertise to maintain, integrate, and optimize cutting-edge tracking systems.
6 days ago


Create a free job alert for Field Technician in , Gauteng

Enter your email address below and we will email you similar jobs when they become available:

You can cancel at any time. We will not spam you.
By giving us your email address your agree to our Terms and Conditions