Finance and Administration Manager

Recruiter:

Ignite Fitness

Job Ref:

HO000011/YP

Date posted:

Tuesday, June 28, 2022

Location:

Capetown, South Africa

JOB SUMMARY:
FINANCE AND ADMINISTRATION MANAGER REQUIRED
The Finance & Administration Manager is responsible to provide the organization with guidance on the submissions of sales audits and reports, to administer internal controls, and to ensure compliance with business benchmarks. The ideal incumbent will also be expected to examine and improve operating practices and to assist with financial and risk management processes of the organization.

JOB DESCRIPTION:

FINANCE AND ADMINISTRATION MANAGER REQUIRED
The Finance & Administration Manager is responsible to provide the organization with guidance on the submissions of sales audits and reports, to administer internal controls, and to ensure compliance with business benchmarks. The ideal incumbent will also be expected to examine and improve operating practices and to assist with financial and risk management processes of the organization.

KEY PERFORMANCE AREAS

Managing Effectiveness
Operations
Administration
Queries

Managing Effectiveness:

Compile and complete all relevant reports on a daily, weekly, and monthly basis
Provide administrative and clerical services
Provide world class customer service to all members and resolve telephonic queries
Ensure stock reports are completed by month end
Review member access logs daily
Manage a team of 2-3 administrators to achieve their KPI's

Operations:

Review and approve debit orders - 1st, 5th and 15th (back up)
Manage and update the debit order fail code reports on a weekly basis
Manage and update the debit order summary on a weekly basis
Review and manage new member fail report on a weekly basis
Compile membership data base reconciliations monthly
Review month to date and loaded sales report daily
Review successful first month members for final commission report
Assist with membership queries (escalated)
Conducting internal club audits
Training all staff with regards to system processes
Onboarding and offboarding all employees on the company's system
Troubleshoot and/or report system problems
Manage and submit Personal Trainer Debit order run & fail reporting
Manage all additional revenue reports
Review and resolve pending payments report monthly

Administration:

Liaise with the Centralized Administrator and Financial Administrator(s) on all administrative procedures, checks and balancesâ at the company
Maintaining accurate records, processing any membership changes
Membership administration, ensuring accurate record keeping & database administration
Handling membership queries that originate within the club
Responsible for various daily, weekly, and monthly reports.
Attending to ad hoc administrative duties
Managing system access intelligence and strategy to drive usage

Queries:

To ensure all queries are dealt with and feedback has been given to members or employees at the company
All queries should be resolved in 48 hours

Key competencies required for the role:

Extensive knowledge of direct debits
Strong administrative skills
Excellent command of MS Excel & Word
Strong information reporting skills
Excellent communication and interpersonal skills
Managerial experience
3-5 years experience in a same or similar role

Qualifications required for the role:

Matric
Business Management/Business Administration (or similar) qualification

*This position is based in the Northern Suburbs, Cape Town.
*Applications must be submitted via Indeed.com. Please submit an updated CV directly via this portal to apply.
*Applications submitted by any other means will not be considered

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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