Financial Planner

SUMMARY:
Financial Planner

POSITION INFO:

Job Specification Summary: Financial Planner

Core Role Overview

• Title: Financial Advisor
• Business Unit: Advisory Services
• Reports To: Head of Advisory Services
• Hermanus, Western Cape, South Africa
• Company Values: Integrity, Accountability, Excellence, Innovation
• Primary Focus: Provide expert advice on investments, retirement planning, and wealth preservation, while collaborating with Business Development to meet revenue targets. The role involves handling complex issues like tax residency, foreign pensions, exchange controls, and international estate planning.

Key Responsibilities

The role is divided into several categories:

• Financial Planning:
  • Personalized advice on investment portfolios, retirement strategies, and wealth preservation.
  • Conduct financial needs analyses and develop tailored plans.
  • Stay updated on SA financial laws, taxes, and retirement products.
  • Advise on offshore investments, annuities, tax-efficient strategies, and transitions from pension/provident funds.
  • Handle cross-border issues (e.g., currency risk, dual tax residency).
  • Perform regular portfolio reviews and build long-term client relationships.
  • Collaborate with legal/tax experts for holistic solutions.
• CRM Proficiency:
  • Use AtWork (or similar CRM) for tracking client interactions, lead pipelines, and conversions.
• Compliance and Documentation:
  • Manage KYC/AML requirements.
  • Guide clients on documentation for encashments, tax emigration, forex, etc.
  • Ensure adherence to SA and international regulations.
• Communication and Digital Proficiency:
  • Explain complex concepts simply.
  • Strong writing skills for emails; comfortable with virtual consultations (e.g., Teams).
  • Basic proficiency in spreadsheets for calculations.
• Problem-Solving and Advisory Skills:
  • Assess client situations and recommend solutions.
  • Identify red flags and suggest alternatives when needed.
• Primary Accountabilities(Sales Process):
  • Lead reception and organization.
  • Initial contact and rapport-building.
  • Qualification of leads (eligibility, documentation).
  • Presentation of tailored solutions.
  • Negotiation and objection handling.
  • Closing sales and handover to Service Delivery.
  • Follow-up for satisfaction and upselling/referrals.

Traits and Skills

• Essential Traits: Empathy, active listening, patience, trustworthiness/integrity, resilience, confidence (without arrogance), adaptability.
• Critical Skills: Strong communication, problem-solving mindset, emotional intelligence (EQ), relationship-building, knowledge of FinGlobal services, attention to detail.

Learning and Development

• Must complete Continuing Professional Development (CPD) points under the FAIS Act to maintain fit and proper status.
• Familiarize with new FinGlobal services as added.

Compliance

• Adhere to company SOPs, policies, and regulations (e.g., FSCA, SARB, SARS).

Key Performance Indicators (KPIs)

Performance is measured across categories. Here''s a consolidated table:

Key Relationships

• Internal Primary: Head of Business Development (guidance); Advisory/Service Delivery teams (client outcomes); Business Development & Marketing (alignment).
• Internal Secondary: CRM support (system improvements); Business Intelligence (data insights); Risk and Compliance (advice on risks).
• External: Clients; Service providers and partners.

Role Requirements

• Qualifications and Experience:
  • Bachelor''s degree in finance, economics, or related field.
  • Certified Financial Planner (CFP®) or equivalent.
  • Minimum 10 years in financial advisory, focusing on investments and retirement.
  • Proven track record with high-net-worth individuals, retirees, and expats.
  • RE5/RE1 certification as authorized representative.

Additional Information

• Employment: Permanent position under contract, including salary terms.
• Workplace Health and Safety: Compliance required for self and team.
• Risk and Compliance: Manage departmental risks, escalate issues, and promote a positive culture through performance reviews.