Financial administrator

SUMMARY:
The core purpose of this role is to assist in the effective and timely collection of debtors to optimize cash flow, minimize bad debt risk, and maintain debtor days within acceptable levels. The Administrator: Receivables is responsible for monitoring customer accounts, following up on outstanding payments, and resolving queries promptly and professionally, contributing to the organization’s financial stability and operational efficiency.

POSITION INFO:
Key Duties and Responsibilities

• Collect outstanding debt and initiate follow-up procedures on unpaid accounts.
• Allocate customer payments accurately.
• Identify and process bank transfers and deposits.
• Reconcile debtor accounts and resolve discrepancies.
• Accurately review credit notes, including settlement discounts.
• Process credit applications, including reference and ITC checks.
• Prepare and distribute debtor statements.
• Monitor doubtful debts and report concerns immediately.
• Maintain accurate and up-to-date customer account information.
• Ensure all filing is completed accurately on a daily basis.
• Attend monthly departmental meetings and prepare query lists as required.

• Finance Team

• Customers
• Suppliers

• Relevant qualifications in Finance, Accounting, or Business Administration.
• Minimum of 2–4 years’ experience in a receivables, debtors, or accounts administration role.
• Strong understanding of debtor’s management and reconciliation processes.
• Experience with accounting or ERP systems.
• High level of accuracy and attention to detail.
• Strong organizational and time-management skills.
• Ability to work under pressure and meet strict deadlines.
• Excellent communication and interpersonal skills.
• Professional, firm, and customer-focused approach to collections.