SUMMARY:
The Fleet Controller Manager oversees the full operational performance of the car carrier fleet

POSITION INFO:

Fleet Operations Management

• Plan and coordinate daily dispatching of car carrier trucks.
• Manage routing, trip scheduling, and truck utilisation to reduce empty kilometres.
• Monitor trip progress, delays, border crossings, and turnaround times.
• Ensure correct driver allocation based on vehicle configuration and competence.

Driver Management & Supervision

• Manage drivers, rosters, performance, and discipline.
• Resolve driver issues, behaviour matters, and ensure compliance with SOPs.
• Identify training needs and ensure drivers are trained and assessed.

Safety, Compliance & RTMS

• Enforce compliance with transport legislation, company safety standards, and RTMS requirements.
• Ensure all trucks undergo RTMS inspections before entering operation.
• Monitor Drive Cam events and ensure coaching is completed within required timeframes.
• Ensure PPE compliance, pre-trip inspections, and safe working procedures.

Loading Quality & Vehicle Damage Control

• Oversee vehicle loading correctness on all configurations.
• Ensure correct positioning, strapping, and quality checks are done.
• Verify photographic evidence for load plans and report any loading risks.
• Investigate vehicle damages and ensure corrective and preventative actions are implemented.

Fuel & Cost Control

• Monitor fuel consumption and investigate variances.
• Ensure compliance with refuelling procedures and report faulty tags/pumps.
• Assist in implementing cost-saving initiatives to improve fleet efficiency.

Vehicle Maintenance & Breakdown Management

• Coordinate planned services, repairs, breakdowns, and preventative maintenance.
• Follow up with workshops to reduce downtime and ensure timely release of vehicles.

Required Qualifications

Education

• Matric / Grade 12 (minimum).
• Diploma/Degree in Transport, Logistics, Supply Chain, or similar.
• RTMS training or certification (advantage).

Experience

• 5–7 years fleet control/transport operations experience (car carrier highly preferred).
• 2–3 years supervisory or managerial experience.
• Proven experience in driver management, safety compliance, loading quality, and route planning.

Skills & Competencies

• Strong leadership and people management.
• Excellent communication and customer service skills.
• Good knowledge of transport legislation.
• Ability to work under pressure and manage high-volume operations.
• Strong problem-solving and decision-making skills.
• Competent in Excel, reporting, tracking systems, and document control.

Behavioural Attributes

• High integrity and accountability
• Attention to detail
• Professional communication
• Team-oriented leadership
• Resilience under pressure
• Strong work ethic and commitment

Working Conditions

• May require shift work, weekends, and extended hours.
• Operates in a fast-paced transport environment.
• Frequent interaction with drivers, customers, and operations teams.