Food and Beverage Operations Manager

SUMMARY:
𝗙𝗢𝗢𝗗 & 𝗕𝗘𝗩𝗘𝗥𝗔𝗚𝗘 𝗢𝗣𝗘𝗥𝗔𝗧𝗜𝗢𝗡𝗦 𝗠𝗔𝗡𝗔𝗚𝗘𝗥 - 𝟱 𝗦𝗧𝗔𝗥 𝗛𝗢𝗧𝗘𝗟 | 𝗦𝗔𝗡𝗗𝗧𝗢𝗡
📍 Luxury Hotel | Sandton, Johannesburg | Full-Time | On-Site
Minimum 5 years’ experience in Food & Beverage operations with 2 years in a management role | Strong operational & financial acumen | High computer literacy including Nebula & SCS | South African citizenship required
This position will be filled in accordance with the hotel’s Employment Equity Policy.

𝗟𝗲𝗮𝗱. 𝗗𝗲𝗹𝗶𝘃𝗲𝗿. 𝗘𝗹𝗲𝘃𝗮𝘁𝗲 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲.
A prestigious 5-star hotel in the heart of Sandton is seeking a seasoned and service-focused Food & Beverage Operations Manager to oversee all F&B departments, including restaurants, bars, room service, conferencing, and banqueting.
This role requires a commercially minded leader who is passionate about exceptional hospitality, guest satisfaction, and delivering revenue performance in line with luxury standards.

𝐓𝐇𝐄 𝐑𝐎𝐋𝐄
You will manage the day-to-day operations of all F&B outlets, drive revenue growth, maintain food and beverage cost controls, and ensure service delivery exceeds expectations. Leading a team of 10+ direct reports, you’ll also support talent development, compliance, guest engagement, and event innovation across the property.

POSITION INFO:
𝐌𝐈𝐍𝐈𝐌𝐔𝐌 𝐑𝐄𝐐𝐔𝐈𝐑𝐄𝐌𝐄𝐍𝐓𝐒

• Grade 12 (Matric)
• Recognised 3-year hospitality or F&B qualification (advantageous)
• Minimum 5 years’ experience in Food & Beverage with at least 2 years in Food and Beverage Management.
• Computer literacy in MS Office, Nebula, and SCS; basic INFOR knowledge an advantage
• Strong knowledge of hotel operations and ownership environments
• Excellent communication and interpersonal skills
• Solid understanding of financials, costing, menu planning, and stock control
• Own transport required
• South African citizenship (non-negotiable)
• Knowledge of applicable labour and liquor laws
• Third or European language skills (advantageous)

• Oversee daily operations across restaurants, bars, in-room dining, and events
• Lead, mentor, and train a high-performance F&B team
• Drive revenue and cost control in alignment with departmental targets
• Ensure compliance with health, liquor, and safety regulations
• Manage departmental rosters and labour costs
• Ensure consistent delivery of five-star guest service across all F&B touchpoints
• Support marketing initiatives and implement creative promotions
• Maintain strict financial procedures, cash controls, and reporting protocols
• Conduct regular departmental meetings and staff performance reviews
• Coordinate with the Executive Chef, Sales, and Marketing on menu updates and launches
• Handle guest feedback and implement continuous service improvements
• Assist with budgeting, forecasting, and reporting to the Deputy GM

• Hands-on and present in operations
• Commercially minded and guest-centric
• Composed under pressure with strong organisational skills
• Strategic thinker with a passion for excellence

• Be part of one of Sandton’s top luxury hotel teams
• Take on a senior leadership role with wide operational influence
• Contribute to an award-winning guest experience culture