Front Office Administrator

SUMMARY:
Cato Ridge - At the cutting edge of construction and infrastructure, our client pride themselves on delivering top-tier cement products that lay the concrete foundation for tomorrow's landmarks. If you thrive in a dynamic, high-energy environment where every day brings new connections and challenges, come and be the welcoming face of our growing success story!

POSITION INFO:
To provide professional front-line customer service and reception support while ensuring accurate handling of over-the-counter cash and card transactions, collection notes, heavy-vehicle load calculations, and administrative duties. Key Responsibilities: Welcome and assist walk-in clients, counter trade accounts, and heavy vehicle transport operators professionally. Answer incoming telephone lines promptly and direct calls efficiently. Securely receive, handle, and accurately process point-of-sale over-the-counter cash and digital card transactions. Take personal accountability for managing and balancing the front desk petty cash box and executing daily cash-up reconciliations. Capture, process, and release customer collection notes accurately within dispatch management software. Perform rapid, accurate mathematical calculations to verify product quantities loaded onto transport vehicles. Function harmoniously within an open-plan office environment alongside interconnected team members. Requirements: Strict local residency within Cato Ridge or immediate surrounding areas (Camperdown, Umlaas Road, Hammarsdale, Mpumalanga, Drummond, Hillcrest etc). Top-notch command of English (written and verbal), with fluent spoken isiZulu as a prerequisite for day-to-day frontline communication. Spoken command of Sesotho and Afrikaans is advantageous . Practical, reliable working knowledge of Microsoft Excel and strong written communication skills for corporate emails and business WhatsApp groups. Proven experience in high-volume cash and card handling, cash-up reconciliations, and petty cash management. Attributes: Bubbly, confident, energetic, and approachable personality combined with strong emotional resilience to handle high-pressure situations. Unyielding corporate standard, absolute honesty, and integrity. Collaborative team player with a strong work ethic. Remuneration: R13,000 - R15,000 CTC per month **Please note that only shortlisted candidates will be contacted**