General Manager

Recruiter:

Staff Solutions Recruitment

Job Ref:

CPT000288/HG

Date posted:

Tuesday, January 20, 2026

Location:

Port Elizabeth, South Africa

Salary:

Monthly

SUMMARY:
NEW VACANCY
Our client in the Industrial Hygiene industry has a new vacancy for a General Manager based in Port Elizabeth

POSITION INFO:

Key Responsibilities

Oversee all financial aspects of the business, including budgeting, sales forecasting, expense control, debtor management, and project/SLA profitability.
Prepare and present management reports to support informed strategic decision-making.
Develop, review, and manage SLA agreements and project costings to ensure profitability, investigate variances, and implement corrective actions.

Ensure operational efficiency and the delivery of technical services in line with client expectations.
Resolve escalated technical issues and support the enhancement of service offerings and product development, including chemical formulation.
Maintain and enforce Health & Safety compliance across business operations and client sites.

Build and maintain strong client relationships, ensuring SLA compliance, customer satisfaction, and long-term retention.
Lead the preparation of technical proposals, tenders, and pricing, while actively identifying and developing new business opportunities.

Optimise internal systems and processes to improve service delivery and overall business efficiency.
Drive digital transformation initiatives across reporting, client service, and operational workflows.
Manage risk by ensuring the feasibility of small- to medium-sized projects through clearly defined scopes and effective SLA implementation.
Review and approve contracts, project scopes, and costings, ensuring alignment with customer requirements and profitability objectives.

Lead and support all people management functions, including recruitment, onboarding, training, performance management, succession planning, and employee relations.
Promote company culture and values while ensuring compliance with disciplinary procedures and labour regulations.
Monitor staff attendance and proactively address absenteeism and leave abuse.

Relevant technical qualification (preferably Mechanical or Chemical Engineering).
Management and/or Business Management qualification (advantageous).
7–10 years’ experience in a similar role, with a minimum of 5 years in a management position (essential).
Proven experience in the utilities water treatment industry and water usage optimisation programmes (preferred).
Strong leadership capability, client relationship management skills, and commercial acumen.
Excellent problem-solving, organisational, and decision-making skills.
Strong interpersonal and communication skills to engage effectively with clients and internal teams.
Proven ability to review reports, analyse operational data, and implement continuous improvements.