General Manager

SUMMARY:
An established artisan bakery brand is bringing a fresh store to Bantry Bay and needs a commercially minded GENERAL MANAGER to own the launch and lead the store from day one.

POSITION INFO:
This role suits a strong leader from a bakery, café or food retail background who can build a team from scratch, set the standard on the floor and deliver consistent results from the first day of trading. Core Criteria: Minimum 5 years' management experience in a bakery, café, restaurant or food retail environment Proven experience running a store or outlet with full responsibility for operations and results Previous experience in a store opening or new team set-up (advantageous) Strong grasp of stock control, costing, wastage and margin management Confident with budgets, daily sales reporting and POS systems Solid knowledge of food safety and health compliance standards Natural leader who can recruit, train and motivate a team Excellent customer service standards and a calm approach under pressure Flexible and available for early mornings, weekends and public holidays Able to start immediately Core Responsibilities: Oversee all aspects of the store's daily operations Lead the pre-opening set-up, including team recruitment and training Manage, coach and motivate the store team Drive sales targets and manage store profitability Control stock, ordering, wastage and supplier relationships Maintain product quality, presentation and food safety standards Manage budgets, cash-ups and sales reporting Draw up staff rosters and manage attendance and performance Handle customer feedback and resolve queries professionally Work closely with head office to maintain brand standards Salary of R24,000 to R26,000 per month Opportunity to lead a new store launch from the very start Immediate start, with the store opening on 2 December