General Manager (Cargo) - Durban Prospecton

SUMMARY:
DBN000313 General Manager (Cargo) - Durban South

Purpose of the job:
To manage and mentor the team toward operational excellence, increased branch profitability, and superior customer satisfaction

Required Qualifications

1. Matric (as a minimum)
2. Shipping or logistics qualification – not negotiable
3. Minimum of 5 years managerial experience in operational role or similar position
4. Minimum of 7 experience in import Bill of Entry tariffing and import and export procedures (sea and air, groupage and FCLs) as a Client Controller
5. Working Knowledge of SARS Tariffing and rules and regulations for bill of entry processing, especially for imports where duty is applicable
6. Computer literacy: Outlook and Excel, and beneficial if worked on Shipshape

POSITION INFO:
Technical Competencies & Experience: Manage, train, develop and discipline staff Be the first point of call for staff Experience working with import Bill of Entry tariffing and import and export procedures (sea and air, groupage and FCLs) as a Client Controller Working Knowledge of SARS Tariffing and rules and regulations for bill of entry processing, for imports where duty is applicable Drive branch profitability and financial compliance. Oversee financial reporting and documentation for accounts. Manage end-to-end shipments for air, sea, and road freight. Coordinate freight operations from quoting through final invoicing. Track shipment metrics including stack dates, ATA, and container monitoring. Liaise with shipping lines, vendors, and external service providers. Process customs documentation including SAD500, EUR1, and RIT clearances. Manage specialized permits including hazardous cargo and certificates. Arrange mandatory inspections and freight fumigation protocols. Lead branch personnel through recruitment, training, and performance reviews. Nurture client relationships to stimulate portfolio growth. Provide operational backup to maintain team workflow continuity. Behavioural Competencies: First class Communication Skills both verbal and written. Process-driven and highly organised Deliver fast, accurate results while maintaining high standards Excellent time and self management skills Ability to use initiative and be proactive Strong communication skills (verbal and written) Customer-focused, commercially sharp, and financially driven Please Note - Should you not hear back from us within the next 2 weeks, please consider your application as unsuccessful.