General Manager - Retail Property Management (based in Umhlanga)

SUMMARY:
To ensure the overall effective management and development of specific property assets, including the achievement of specified growth and profitability objectives and management of subordinates and property teams.  To provide input and execute the property strategies related to the specific property. Responsible across all centre operations such as but not limited to retail space management, marketing, leasing, health and safety and maintenance.

POSITION INFO:
Key responsibilities:

• Optimize tenant mixes and rental collections in the portfolio
• Maximize Net Property Income in buildings under managed cluster/portfolio through:
• Reduced Operating Expenses
• Increased Income
• Improve utility management
• Complete budgets and obtain approval from Client
• Improve Employee Satisfaction Survey Ratings
• Ensure appropriate performance management culture
• Diversity Management and Transformation
• Ensure proper adherence to corporate governance practices
• Ensure that annual business strategies are in place for Assets and monitor Application of Strategy
• Ensure that stakeholders are kept abreast of buildings’ status through monthly reporting on key property management indicators
• Drive approved marketing strategy and brand campaign
• Enhance marketing and branding profile of the complex
• Ensure that centre management implement day to day risk control
• Liaison with key stakeholders in the cluster of operations
• Ensure maintenance requirements are adhered to in line with standard operating manuals
• Ensure tenant installation process is timeous and within quality standard
• Ensure implementation of long term maintenance plan
• Ensure approved CAPEX projects are executed timeously

• 5 Years of Property Relevant experience
• Commerce/Property qualification
• General property administration
• Commercial/Property law
• General Accounting
• Operations/Facilities Management
• Sector-specific knowledge of commercial/ industrial/retail property fundamentals