Group Events Co-ordinator | Head Office

The Group Events Co-Ordinator at The Royal Portfolio works alongside the Reservations and properties’ teams to conceptuatlise, organise and execute any events and special occasions our Guests desire - living up to our Purpose, which is “To give our Guests a complete experience and a perfect stay”.

MAIN DUTIES & RESPONSIBILITIES

• Delegating tasks to suppliers and hotel staff members where necessary (ahead of and during events, as per function sheets)
• Demonstrating strong knowledge of our venues, services and suppliers
• Taking guests on site inspections of our properties and venues
• Assisting guests with all forms of event co-ordination (small or large) where assistance is required, including entertainment, photographers, flowers, décor hiring, etc.
• Assist with overseeing events on the day, including welcoming guests, communicating with staff, helping to direct event set-up and vendors, etc. Offer assistance where-ever it is needed on the day (service staff, kitchen, laundry, cleaning, moving furniture, etc.)
• Communication – responding to all event enquiries, sharing information, rates, inclusions
• Administration - function sheets, generating invoices, working on our property management system, OPERA

REQUIREMENTS, QUALIFICATIONS & EXPECTATIONS

• Diploma in Events Management / Planning
• At least 5 years’ experience in the events/ hospitality industry
• Strong relationships with wedding and event suppliers, from photographers, to printers, florists, decor, venues, caterers, etc. 
• Some experience in, or exposure to, Marketing and Social Media
• Some experience in Photography would be an advantage
• Excellent verbal and written communication skills
• Confident in a client facing capacity
• Willingness, flexibility and a positive attitude
• Highly organised and efficient
• Strong attention to detail and taking pride in your work
• Determination and hard-working, willing to put in the long hours, and able to work weekends and holidays
• Ability to take initiative and make decisions
• Competency in Excel, Word, Outlook, Google Docs and knowledge of a common reservation system a distinct advantage
• Must have driver’s license and own reliable transport

It is important that the candidate is able to work as part of a team and is a good cultural fit for The Royal Portfolio.

South African citizenship is advantageous. A valid work permit is essential if you are not in possession of a South African ID document.

All new appointments at The Royal Portfolio’s properties will need to show proof of vaccination against Covid 19.