Group Head: Human Resources

We are looking for a Group Head of HR, to look after our most important asset which is our people.

At CallForce our focus is to create meaningful careers opportunities while supporting our vision of contributing to 500 000 new offshore jobs by 2030.

Strategic decision making is imperative to our company for us to attract, develop, and retain top talent, which will therefore be integral to this role. We aim to be a employer of choice in our sector.

The Group Head of HR will need to create channels of communication within the organisation & will be the main point of communication between employees and all levels of management.

We want our HR team to be the dynamic and agile and contribute to building a culture that sets us apart, creating competitive differentiation for our clients.

What You’ll be Doing

• Develop and implement HR strategies and initiatives aligned with the overall business strategy
• Bridge management and employee relations by addressing demands, grievances or other issues
• Manage the recruitment and selection process
• Support current and future business needs through the development, engagement, motivation and preservation of human capital
• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
• Nurture a positive working environment
• Oversee and manage a performance appraisal system that drives high performance
• Assess training needs to apply and monitor training programs
• Report to management and provide decision support through HR metrics
• Ensure legal compliance throughout human resource management
• Involved in strategic decision-making pertaining to talent management, learning & development & HR

Requirements

• Extensive proven work experience as an HR Executive, HR Manageror similar
• Familiarity with relevant Human Resources Management Systems
• Experience with full-cycle recruiting, training, succession planning
• Demonstrable leadership abilities
• Excellent communication skills – written & verbal
• Excellent active listening, negotiation and presentation skills
• People oriented and results driven
• Ability to architect strategy along with leadership skills
• In-depth knowledge of labor law and HR best practices
• Degree in Human Resources Management or relevant
• Must be willing to travel

Working Hours

• Monday to Friday 8h00am to 5pm with flexibility to support our business which operates 24/7.

Salary – Market related as we are looking for the right person to walk this journey with our team.