Group Human Resource Manager

SUMMARY:
Join a leading fuel company based in Umbilo, Durban as a Group Human Resources Manager and take ownership of the full HR function across retail fuel and truck stop operations.

If you’re a dynamic, hands-on HR leader who thrives in a fast-paced operational environment, this is your chance to make a real impact!

POSITION INFO:
Key Responsibilities:
HR Strategy & Leadership:

• Develop and implement the Group HR strategy aligned with operational and growth objectives.
• Provide leadership across all HR disciplines including recruitment, employee relations, training and performance management.
• Support executive leadership in organisational design, workforce planning and culture development.

• Oversee all labour relations processes across sites.
• Manage disciplinary processes including investigations, hearings, sanctions and appeals.
• Represent the company at CCMA and other labour dispute forums where required.
• Ensure compliance with:
  • Labour Relations Act
  • Basic Conditions of Employment Act (BCEA)
  • Employment Equity Act (EEA)

• Lead recruitment strategy across retail sites and head office functions.
• Ensure effective hiring processes aligned with operational staffing requirements.
• Develop talent pipelines for critical roles in retail and technical environments.
• Drafting of employment contracts.

• Design and implement performance management frameworks.
• Drive accountability and productivity through measurable KPIs.
• Support line managers in performance improvement processes.

• Oversee skills development strategy in line with operational safety and service needs.
• Ensure implementation of workplace skills plans and training interventions.
• Drive leadership development across retail and site management teams.
• Skills development planning and annual submissions required by legislation.
• Building and promoting staff culture.
• Champion of staff events and socials.

• Work closely with operational teams to embed HSE culture across all sites.
• Ensure HR alignment with Occupational Health & Safety requirements.
• Support incident investigations from a people governance perspective.
• Ensure safety training and competency compliance across operational roles.

• Ensure the organisation remains compliant with all relevant South African legislation including:
  • Employment Equity Act
  • Basic Conditions of Employment Act
  • Occupational Health & Safety Act
  • Skills Development Act
  • Compensation for Occupational Injuries & Diseases Act (COIDA)
  • POPIA (employee information management)
  • Drive Employment Equity strategy including:
  • EE reporting
  • Transformation initiatives
  • Workplace equity plans

• Develop and maintain HR policies aligned to operational realities of the fuel retail environment.
• Ensure consistent application across multiple sites and regions.

• Provide executive management with HR insights relating to:
  • Workforce trends
  • Labour risk exposure
  • Training effectiveness
  • Employee productivity
  • Disciplinary trends
• Assist with all HR reporting (ESG, BEE and board reporting).

• Drive staff leave management with respective department heads.
• Drive and champion staff development and talent management.
• Work with executive management to develop succession planning.
• Champion and drive staff disciplinary.
• Implement and rollout annual staff performance assessments across the group

• Liaise with payroll consultants to ensure:
  • Monthly payroll is done accurately.
  • EMP 201s and 501s are submitted.

• Bachelor’s degree in human resources / industrial psychology / Labour Law
• Postgraduate qualification advantageous
• Minimum 8–10 years HR experience
• At least 5 years in a senior or group-level HR leadership role.
• Willing to travel

• Strong knowledge of South African labour legislation
• Experience managing HR in multi-site operational environments.
• Understanding of retail workforce dynamics
• Strong disciplinary and IR expertise
• HSE awareness within high-risk environments
• Stakeholder engagement and leadership ability
• Conflict resolution and negotiation skills
• Strategic thinking with operational execution capability
• This is a group-based role.
• Candidate must be able to work across entities.