Group Operations Manager

Recruiter:

Phoenix Recruitment

Job Ref:

JHB000683/DB

Date posted:

Thursday, September 18, 2025

Location:

Rosebank, South Africa

Salary:

Monthly

SUMMARY:
High end Restaurant Group based in Rosebank, that offer a diverse selection of world-class restaurants, venues and events is looking for a Group Operations Manager with a commitment to providing premium dining experiences. The portfolio is deeply rooted in the restaurant, bar and hotel culture.
As the Group Operations Manager you will be responsible for managing and overseeing the day-to-day operations of the restaurants. This includes the smooth running of operations, optimizing customer satisfaction, managing staff, implementing policies and procedures and maintaining high quality standards. This is a multi-site role and requires the overall management of restaurants. The candidate will report directly to the Operations Director.

POSITION INFO:
Requirements:
Grade 12
A formal qualification
At least 5 years in a senior management role in a high-end restaurant
Multi-site restaurant management experience
Strong business development background, with a sound sense of business acumen.
Ability to manage multiple projects and teams.
Strong leadership and management skills
Knowledge of F&B industry trends
Excellent communication skills
Excellent interpersonal skills
Ability to handle multiple tasks and prioritize effectively
Attention to detail
Problem solving skills
Ability to work well under pressure and in a fast-paced environment
Strong financial acumen and budget management skills
Proficiency in using restaurant management software
Strong focus on customer service

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