Group SCM Business Process Management

SUMMARY:
Role Purpose
Provide specialist support to stabilise, enhance, and scale Group’s SCM Governance & Compliance capability across Group markets, ensuring policy alignment with global standards and assurance readiness under the Three Lines of Defence (3LoD). The role will own the SAP‑Signavio process architecture for SCM, complete post‑migration clean‑ups (ex‑ARIS), drive documentation of key sourcing processes and decision matrices, and enable consistent, audit‑ready control visibility across markets

POSITION INFO:
Key Responsibilities
1) Process Architecture & Tooling (SAP‑Signavio)

• Curate, maintain, and govern the Group SCM process repository in SAP‑Signavio, including hierarchies, models, subprocesses, RACI, controls, risks, policies, and work instructions.
• Lead post‑migration clean‑up (ARIS → Signavio): de‑duplication, naming standards, meta‑data, versioning, archiving, and reference taxonomy.
• Configure and iterate SCM governance dashboards (KPIs, control coverage, approval status, document currency) and ensure reporting automation where feasible.
• Liaise with Signavio support on technical issues, feature requests, and roadmap items affecting Group SCM use cases.

• Map SCM processes to global policies, minimum control standards, and Group frameworks, identifying gaps and remediation actions.
• Embed control objectives, control owners, frequency, and evidence within process models and control libraries.
• Ensure consistency of artefacts (policy → process → control → evidence), including decision matrices for sourcing pathways and approval thresholds.

• Drive targeted documentation sprints with market stakeholders to capture end‑to‑end sourcing processes, decision rights, and local regulatory nuances.
• Facilitate design workshops, approvals, and sign‑offs; maintain a single source of truth in Signavio.
• Support change management: publish updates, release notes, training packs, and bite‑size enablement materials for first‑line teams.

• First Line: Enable markets with approved, current processes and embedded controls; ensure practical guidance and evidence expectations are clear.
• Second Line: Provide Group‑level oversight dashboards, policy‑to‑control mapping, and monthly compliance posture reporting.
• Third Line: Maintain audit‑ready documentation and traceability (policy ↔ process ↔ control ↔ evidence) to support internal/external audits and reduce repeat findings.

• Produce monthly consolidated reports on documentation currency, control coverage, remediation progress, and Signavio adoption.
• Track and report delivery against an agreed roadmap and KPI set; escalate risks, blockers, and resource needs proactively.
• Engage regularly with Group Compliance, SCM leadership, market heads, and counterparts.

• 5–8+ years in SCM governance, process architecture, or risk/compliance roles within large, multi‑market organisations.
• Hands‑on experience with SAP‑Signavio (or ARIS equivalent): modelling, conventions, governance workflows, dashboarding.
• Demonstrated delivery of policy‑to‑control mapping and audit‑ready documentation across diverse jurisdictions.
• Experience working in/with African markets and partner market constructs is highly advantageous.
• Familiarity with TELCO global policies/standards (or comparable telco/global frameworks) preferred.

• Bachelor’s degree in Supply chain, Risk, Compliance, Business, or Information Systems (or equivalent experience).
• Relevant certifications an advantage (e.g., Lean/Six Sigma, BPM, Compliance/Risk credentials).