Group Senior Learning & Development Coordinator | Hospitality | Fixed-Term Contract

SUMMARY:
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POSITION INFO:

A respected and progressive hospitality group — known for its commitment to employee wellness, community upliftment, and environmental responsibility — is seeking a Group Senior Learning & Development Coordinator to join their People & Culture team.

This is a role for someone who thrives on structure, momentum, and meaningful impact. You’re not just coordinating training — you’re shaping capability, nurturing service excellence, and keeping the learning engine running smoothly across a multi-property environment.

Please kindly apply here directly or forward your CV to

The Role

Reporting to the Group Learning & Development Manager, you will be responsible for the coordination, administration, and execution of learning and development initiatives across the group, ensuring employees are equipped, empowered, and aligned with organisational standards and objectives.

Key Responsibilities

You will be accountable for the full coordination lifecycle of learning and development, including:

• Planning, coordinating, and managing group-wide learning initiatives

• Approving and overseeing training logistics, materials, and content

• Acting as the primary point of contact for managers, HR, and external training providers

• Producing management reports and analysing learning data to identify gaps and trends

• Handling escalated queries related to training and development

• Overseeing trainee and student programmes, ensuring compliance and smooth delivery

• Reviewing and approving course materials, presentations, and learning content

• Supporting operational aspects of ad-hoc projects and special initiatives

In short: if it trains, develops, upskills, or elevates — it likely sits on your desk.

Job Requirements

• Matric Certificate or Diploma in Business Administration / Office Management (NQF 4–6)

• Minimum 5 years’ experience in a professional training environment or executive administration role

• Strong organisational and time-management skills

• Excellent attention to detail and accuracy (the kind that doesn’t miss the small stuff)

• Proficiency in MS365 (essential)

• Excellent communication and interpersonal skills

• Ability to manage multiple priorities under pressure

• Proactive, solution-orientated mindset

• Experience working closely with HR, departmental managers, and external training providers

Core Competencies

• Planning

• Cooperation

• Result orientation

• Structuring

• Adaptability

• Creating support

• Service orientation

• Situational awareness

What’s On Offer

• An empowering, people-first work environment

• A remuneration package including medical aid and retirement benefits

• 21 working days’ leave per annum

• Additional company benefits

• Ongoing training and development opportunities