HR Business Partner Lead

SUMMARY:
Seeking HRBP Lead to join Insurance firm based in SA which operates in a number of emerging markets internationally. The HRBP will lead the Claims BU for both Cape Town and Gauteng branches, and will report to the Head: HR Delivery. HR Management experience in a claims /call centre/contact centre environment is ideal for this role.

POSITION INFO:

Requirements: 

• Hold a Postgraduate qualification in Behavioural Sciences/Business Management
• 8 years’ experience in a Senior Human Resources role.
• HR Management experience in a call centre/contact centre environment.
• Insurance industry background.
• Ability to travel (domestic).
• Managed relationship with senior leaders.
• Service delivery role experience
• Strong experience in the ER/IR field
• Knowledgeable about HR practices; recruitment, talent development, performance management, facilitation, legislation, labour relations, leadership, and organisational development, change management and remuneration.
• A strong understanding of HR legislation and requirements, and the ability to apply the relevant legislation in the work environment.  Specifically, knowledge of employment practices and compliance (Labour Relations Act, Basic Conditions of Employment Act, Employment Equity Act, Skills Development Act).
• Good knowledge and understanding of HR best practices, policies, and procedures.

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