National Human Capital Manager

SUMMARY:
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POSITION INFO:

Role Purpose:

The Regional Human Resources Manager is responsible for implementing and managing Human Capital strategies, policies, and practices within the assigned region. The role ensures full compliance with labour legislation, supports operational management, and drives employee engagement, performance, and development in alignment with organisational objectives.

The incumbent acts as a trusted HR business partner to regional leadership and line management, providing a comprehensive, hands-on HR service across the full employee lifecycle.

Key Performance Areas & Responsibilities

1. Human Resources Operations & Business Partnering

• Partner with regional management to provide a holistic HR service across all HR disciplines.
• Translate national Human Capital strategies into effective regional execution plans.
• Advise managers on workforce planning, organisational structure, and people-related risks.
• Support change management initiatives within the region.

2. Employee Relations

• Manage employee relations matters including grievances, disciplinary processes, incapacity, misconduct, and dispute resolution.
• Conduct investigations and recommend appropriate corrective actions.
• Ensure fair, consistent, and legally compliant application of disciplinary procedures.
• Coach and support line managers on employee relations and people management practices.

3. Labour Legislation & Compliance

• Ensure compliance with South African labour legislation, including BCEA, LRA, EEA, OSHA, and related regulations.
• Support Employment Equity implementation, monitoring, and reporting at regional level.
• Assist with B-BBEE requirements related to HR practices and documentation.
• Maintain accurate employee records in line with statutory and company requirements.

4. Recruitment, Selection & Onboarding

• Manage end-to-end recruitment and selection processes for the region.
• Partner with line managers to identify staffing needs and suitable candidates.
• Ensure fair and equitable recruitment practices aligned with EE targets.
• Oversee effective onboarding and induction of new employees.

5. Training, Performance & Talent Development

• Support the implementation of performance management systems.
• Identify regional training needs and coordinate learning and development initiatives.
• Support talent identification, succession planning, and skills development.
• Coach managers on performance reviews, development plans, and corrective performance action.

6. Compensation, Benefits & HR Administration

• Administer compensation and benefits in line with company policies and approved structures.
• Ensure accurate payroll inputs, leave management, and employee data maintenance.
• Support benchmarking and remuneration reviews where required.
• Manage HR documentation, contracts, and policy adherence.

7. Health, Safety & Employee Wellness

• Support implementation of employee wellness, safety, and health initiatives.
• Partner with SHEQ and management to promote a safe and compliant work environment.
• Assist with management of injury-on-duty cases and employee wellness interventions.

8. Reporting & HR Metrics

• Prepare and submit HR reports as required (turnover, absenteeism, EE, disciplinary trends, training).
• Maintain accurate HR data on HRIS systems.
• Identify people-related trends and proactively recommend solutions.

Minimum Requirements Qualifications

• Bachelor’s Degree in Human Resources Management, Industrial Psychology, Business Administration, or related field.
• Valid Code 8 / EB Driver’s Licence.

Experience

• Minimum 5–8 years’ HR generalist experience, with at least 3 years in a managerial or senior HR role.
• Proven experience in employee relations, labour law, and HR operations.
• Experience working with unions and diverse workforce environments (advantageous).

Knowledge, Skills & Competencies

• Strong knowledge of South African labour legislation and HR best practices.
• Excellent interpersonal, communication, and conflict-resolution skills.
• Ability to influence and advise management at all levels.
• Strong organisational, planning, and problem-solving skills.
• High level of confidentiality, integrity, and professionalism.
• Proficient in MS Office and HR Information Systems (HRIS).
• Ability to work independently while supporting national HC objectives.
• Willingness and ability to travel within the region as required.

Key Attributes

• Hands-on, solution-driven HR professional
• Strong leadership and coaching capability
• Resilient and adaptable in fast-paced environments
• Employee-focused with a strong business mindset