HR Officer

SUMMARY:
Job Purpose:
To provide comprehensive Human Resources support to the lodge by overseeing recruitment, training, employee relations, payroll input, compliance with labour legislation, and general HR administration to ensure a motivated and compliant workforce aligned with the standards of a luxury hospitality environment.
Key Responsibilities:

1. Recruitment and Onboarding:

• Assist with staff recruitment processes including advertising, shortlisting, scheduling interviews, and reference checks.
• Conduct new employee inductions and ensure all onboarding documents are completed and filed.
• Ensure alignment with lodge culture and 5-star service expectations.

1. HR Administration:

• Maintain accurate employee files and HR databases (contracts, warnings, leave, timesheets).
• Prepare and issue letters of employment, warnings, notices, and related documentation.
• Manage leave applications and update leave records.

1. Employee Relations:

• Provide support to management and staff on HR-related issues.
• Assist with the resolution of employee grievances and disciplinary matters.
• Ensure fair and consistent application of HR policies and lodge procedures.

1. Performance Management and Training:

• Assist in coordinating staff performance appraisals.
• Identify training needs and coordinate training and development programs.
• Support department heads with team development and succession planning.

1. Payroll and Timekeeping:

• Capture and verify timesheets, overtime, and leave for payroll submission.
• Liaise with payroll department to ensure accuracy of staff payments.

1. Compliance and Policies:

• Ensure compliance with labour legislation (BCEA, LRA, EEA, etc.).
• Keep up to date with changes in labour law and lodge policy enforcement.
• Monitor lodge HR practices to ensure alignment with 5-star standards.

1. Staff Welfare and Culture:

• Promote staff well-being, motivation, and engagement.
• Organize staff events, recognition programs, and wellness initiatives.
• Foster a positive and respectful working environment across all departments.

POSITION INFO:
Qualifications and Experience:
Minimum Requirements:

• Matric / National Senior Certificate.
• Diploma or Degree in Human Resources Management or Industrial Relations.
• 2–4 years’ experience in an HR role, ideally within hospitality, tourism, or lodge environment.
• Knowledge of South African labour laws and HR best practices.