HR Operations Manager

SUMMARY:
Our client, based in Ottery, Cape Town, is seeking an experienced and dynamic HR Operations Manager to join their team. The ideal candidate will have a minimum of 5 years’ senior management experience, with strong generalist HR and specialist expertise, as well as sound HR and IR knowledge covering all pillars of HR and disciplinary processes. This role requires a strategic thinker with excellent leadership, analytical, and problem-solving abilities, strong business acumen, and the ability to collaborate effectively across all levels of the organization. A Bachelor’s Degree and proficiency in MS Office are essential.

POSITION INFO:
A recent professional profile photo is to accompany your application
EMPLOYMENT TYPE : Permanent
SECTOR : Human Resources
BASIC SALARY : R1 000 000.00 per annum
START DATE : A.S.A.P / Immediate

REQUIREMENTS:

• Minimum of 5 years’ experience in senior management
• Generalist HR experience with specialist expertise
• Sound HR and IR knowledge (prerequisite)
• HR knowledge covering all pillars of HR as per SABPP
• IR knowledge covering all aspects of discipline, including preparation for hearings and arbitrations
• Experience in strategic planning
• Proficiency in MS Office
• Bachelor’s Degree
• Strong decision-making skills
• High level of accountability
• Excellent communication skills
• Well-developed leadership and junior management skills
• Strong analytical and problem-solving abilities, with the capacity to make data-driven decisions
• Ability to collaborate effectively with cross-functional teams and influence stakeholders at all levels
• Excellent organisational skills
• Good verbal and written communication skills (English & Afrikaans)
• Ability to identify opportunities and assess risks
• High level of emotional intelligence and interpersonal skills
• Ability to build, align, and develop supportive teams
• Strong computer literacy
• Sound business acumen and entrepreneurial aptitude

• Lead the roll-out and ongoing embedding of The Company People’s Manual, ensuring all HR standards, policies, and practices are well-understood and implemented across the organization.
• Develop and deliver training sessions to managers and employees to promote compliance with the manual’s policies and guidelines.
• Work closely with cross-functional teams to drive HR transformation initiatives that align with business objectives, promoting a culture of continuous improvement.

• Ensure the implementation of effective performance management frameworks that align with the company's transformation goals.
• Guide managers in setting clear, measurable performance objectives and providing coaching for effective team management and development.
• Foster a culture of continuous feedback and performance evaluation, aligning individual goals with overall business objectives.
• Analyze performance management data to identify trends and areas for improvement, reporting to senior leadership on progress and key initiatives.

• Lead the optimization of HR systems and workflows to ensure efficiency in recruitment, onboarding, payroll, and employee lifecycle management.
• Ensure HR operations comply with labour laws and internal company policies, maintaining up-to-date records and documentation.
• Implement and manage HR processes that support the company's agile transformation, focusing on streamlining workflows, improving communication, and enhancing HR service delivery.
• Collaborate with department heads to ensure effective workforce planning and provision that supports both current and future business needs. Manage onboarding, induction, and offboarding processes.
• Analyze HR metrics to identify trends and areas for improvement, reporting to senior leadership on progress and key initiatives.

• Champion initiatives to improve employee engagement, morale, and retention in alignment with the company's transformation journey.
• Address employee relations issues, ensuring fair and consistent application of policies and promoting a positive and collaborative working environment.
• Implement initiatives to enhance employee well-being and promote a diverse and inclusive workplace.

• Act as a trusted advisor to senior management on all HR-related matters, providing strategic input on people management during the business transformation.
• Manage and develop the HR operations team, fostering a high-performing culture that drives continuous improvement.
• Work closely with the operations, production, and leadership teams to ensure seamless alignment of HR operations with broader company goals.
• Conduct a realistic assessment of own strengths and development areas and undertake actions to address weaknesses.

• Oversee and ensure accurate, compliant, and timely payroll processing for all sites.
• Act as the salary administrator, ensuring accurate, compliant, and timely payroll inputs to outsourced service providers.
• Oversee benefits programmes and ensure proper enrollment and communication, including retirement and risk benefits (death and disability) and medical aid. Act as the company representative for GTC and Discovery Health.
• Lead the payroll digital transformation migration from VIP to PaySpace (Go Live November 2024).

• Develop and manage company-wide talent acquisition and retention strategies and processes.

• Oversee training programs, career development initiatives, and succession planning.
• Conduct learning needs analysis in line with current and future business needs and develop and implement the training budget.
• Oversee the company SDF full function, including WSP and ATR reporting and related interventions.

• Monday to Thursday: 08:00 – 17:00
• Friday: 08:00 – 15:45