HRIS Product Owner

SUMMARY:
We are seeking a technically proficient and process-oriented HRIS Product Owner to take full ownership of our HR systems environment. This is not a traditional HR or reporting role—it is a systems-focused position that supports the implementation, maintenance, and enhancement of HR technologies through structured and strategic processes.

POSITION INFO:
Key Responsibilities:

• Own and manage the HR systems roadmap, working with stakeholders to define and deliver system improvements.
• Lead and document system implementation, configuration, scenario testing, and functional testing.
• Write and maintain clear business requirements, technical specifications, and workflow documentation.
• Conduct root cause analysis and troubleshoot system and data issues.
• Support and maintain HR systems with a focus on performance, usability, and scalability.
• Run queries and analyze data for audits, troubleshooting, and process validation.
• Document workflows and maintain up-to-date system process documentation.
• Ensure that all system development adheres to SDLC principles and ITIL practices.
• Serve as the bridge between business stakeholders and technical teams.

• Minimum 5 years of experience as a super user or in a similar role involving HR system configuration, integration management, and user support.
• Minimum 5 years of hands-on experience working with HR systems (e.g., Workday, SAP SuccessFactors, and Oracle HCM).
• Strong documentation and testing experience, including scenario testing and functional design.
• Proven ability to run data queries and perform advanced data analysis.
• Advanced proficiency in Microsoft Office, especially Excel, Word, and PowerPoint.
• Deep understanding of ITIL and SDLC methodologies.
• Strong problem-solving skills with the ability to conduct root cause analysis.
• Excellent communication skills and experience working with cross-functional teams.

• Matric Certificate with Mathematics.
• Relevant Degree or Diploma in Information Systems, Computer Science, Business Analysis, or a related field.
• Preferred Qualifications:
  • ITIL Foundation or related certification.
  • Experience with agile or hybrid project delivery methodologies.
  • Prior involvement in HR system implementation or large-scale upgrade projects.

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