Head: Organisational Effectiveness

SUMMARY:
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POSITION INFO:

We are seeking a highly strategic and insight-driven Organisational Effectiveness Head to support enterprise-wide culture, leadership, employee experience, and behavioural change initiatives across the Group and clusters.

This role will partner closely with Organisational Effectiveness, HR, and business stakeholders to translate employee, culture, and behavioural insights into practical, evidence-based interventions that drive inclusion, sustainable high performance, and meaningful culture shifts.

Key Responsibilities

• Lead the integration and interpretation of employee insight sources, including engagement surveys, pulse surveys, OHI, and qualitative feedback
• Design and shape an integrated Voice of the Employee (VoE) dashboard that supports leadership decision-making
• Translate DEI strategy into practical allyship, inclusion, and behaviour change interventions
• Support the rollout of gender differences and inclusion action plans
• Convert OHI findings into actionable culture workstreams and measurable interventions
• Drive enterprise culture priorities, including collaboration, entrepreneurial energy, and sustainable performance
• Apply behavioural science principles to diagnose culture challenges and design scalable interventions
• Develop internal employer brand narratives aligned to culture priorities and EVP
• Support the design of internal influencer networks and culture storytelling frameworks
• Partner with leadership and HR stakeholders to embed practical, measurable culture solutions

Requirements

• Proven senior experience in organizational effectiveness, culture transformation, organizational development, or HR strategy consulting (5-8 years in a senior role)
• Strong experience in employee insights, people analytics, or culture diagnostics
• Experience working with OHI, engagement surveys, or behavioural insight frameworks
• Strong change management and stakeholder engagement capability
• Must have a Bachelor's degree in behavioural science, organizational psychology, or related fields
• Ability to translate strategy into practical, scalable interventions
• Excellent communication, executive storytelling, and facilitation skills