Head - Property Valuations

SUMMARY:
Role purpose

• Planning and Strategy of the valuations department.
• To plan, direct, coordinate and budget, either personally or through subordinate personnel, all activities concerned with the valuations process in order to optimise the Company's profitability
• Set the quality assurance and ensure compliance to the relevant valuations standards
• Responsible for the efficiency of operations
• Financial sustainability of the business in order to improve the long-term profitability of the division
• To ensure the establishment and development of new markets in order to add value to the Valuations division and/or the Company
• To establish the Company as Real Estate experts in the market.
• To work in partnership with the organisation’s Clients, directly or through subordinate personnel, to deliver on client business objectives

POSITION INFO:
o   Resource planning
o   Senior Management engagement
o   Risk management
 
 

• Valuations account management

o   Drive and adhere compliance of the Valuations standards and procedures according to the professional bodies, ie. SAIV / RICS, etc.
o   Understands client needs and valuations objectives
o   Overall communication, engagement, commitment and ease to work with clients
o   Proactively anticipates the client’s needs (includes displaying initiative to find solutions)
o   Quickly resolves issues raised by the client
o   Proactively looks for opportunity to meet client’s real estate objectives
o   Strives for continuous improvement
o   Demonstrates a knowledge of best practices
o   Quality of deliverables (e.g., reports; business cases etc) and alignment with agreed processes and compliance requirements.
 

• Profit & Finance

o   Contribute to projecting annual fee income via accurate fee forecasting/managing potential fee pipeline
o   Effectively manage debtor and disbursement recovery to secure cash flow and profitability
o   Implement appropriate pricing and maintain profitable fee structures
o   Grow revenue and profitability generated from existing clients Operations & Risk
o   Ensure all work complies with company procedures and guidelines (health & safety, quality, risk, professional code of conduct, etc.)
o   Identify, manage and mitigate risks by establishing and implementing relevant plans, aligned to quality and risk procedures and achieve clear internal and external audit reports
o   Support and help drive both internal and external processes People & Teams
o   Actively promote and exude teamwork behaviours
o   Keep own knowledge of relevant case law up to date
o   Mutually set and achieve objectives in line with business plan
o   Bring fresh ideas and innovation to the team and wider occupier services group, for both team and self-improvement
 

• People management

o   Source and select the right people for the right positions
o   Performance management according to agreed KPAs
o   Identify development gaps and source solutions together with People Management Consultants and key senior staff
o   Continuous development of staff to address gaps as well as their expertise
o   Motivational and directional support
o   Drive the Company''s EE Strategy in conjunction Management
 

• Operational discipline and team collaboration

o   Correct completion of relevant confirmation of instructions (e.g.; Instruction Notice with CBRE; LoE with Client; LOE with Sub-contractor)
o   Provision of requested information for business purposes within deadlines (eg. covering: case studies; new leads and pursuits for Pipedrive; pursuits, wins and project completions for Team Meetings
o   Effective, accurate and timely maintenance of Revenue Tracker (at least monthly; probabilities; timing of likely billing; fee estimates and fee share allowances / pay-aways)
o   Invoice raising, incl. adhering to FICA requirements
o   Client disbursements reclaims (with invoice)
o   Mitigate fee splits (company; external 3rd parties)
o   Debtor management
o   Collect financial Projections on a monthly basis
o   Timeous invoicing
o   Active demonstration of team behaviours:


Qualifications and education

• Minimum 8 to 10 years’ experience in commercial property Valuations.
• Bachelor’s degree is a minimum requirement, relevant post graduate qualification is preferred.
• Must be RICS registered.
• Must have strong expertise in managing a diverse workforce including commissioned sales professionals.
• Must have proven exceptional client service skills and the ability to provide an advisory service to both internal and external clients.
• Must have strong understanding of the commercial property industry and demonstrate knowledge / capabilities in the areas of financial analysis, business administration, legal, human resources, ethics, marketing, business development and sales.
• Must be able to think strategically and to analyse business and financial data.

Should you not receive a response within 10 working days, please consider your application as unsuccessful

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.

---