Head: Service Delivery - SaaS

Recruiter:

iLaunch

Job Ref:

CPT000006/Maali

Date posted:

Friday, September 11, 2026

Location:

Johannesburg, South Africa

SUMMARY:
Hybrid Opportunity in Johannesburg
Global Sofware Development Company requires a Head: Service Delivery to manage the overall Professional Services Business within EMEA

POSITION INFO:
Job Description Driving adoption of Ai-enabled tools across the delivery lifecycle Building trusted relationships with executive stakeholders and TOP customers Responsible for th commercial success and operational efficiency within the region Ensuring implementation teams customer business processes Support strategic customer engagements Supporting strategic customer engagements Minimum Requirements Bachelor's degree in IT, Engineering or similar Minimum 10 Years Management experience within IT, Professional Services, Enterprise Software or SaaS Proven track record leading teams Strong financial and commercial management experience Experience driving organisational change Experience within SaaS or enterprise software environment

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